Systems Analyst - Senior

UPMC Senior Communities • $95K — $115K *
Pittsburgh, PA 15237In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years experience in technology and application support.
  • Highly driven with a self-motivated attitude.
  • Ability to work both independently and collaboratively.
  • Strong understanding of SDLC and IT fundamentals.
  • Commitment to ongoing training and professional development.
  • Availability for standby status as part of team rotations.

Responsibilities

  • Lead technology projects from initiation to implementation and support.
  • Develop project plans, timelines, and communication strategies.
  • Coordinate teams across IT, operations, and vendors.
  • Manage project scope, risks, and issues effectively.
  • Gather and analyze business and technical requirements.
  • Provide advanced support for enterprise applications and resolve system issues.
  • Build relationships with stakeholders and translate technical jargon.

Benefits

  • Hybrid work model with remote flexibility.
  • Opportunity for continued professional development and training.
  • Guidance and mentorship opportunities in a collaborative environment.
  • Involvement in meaningful projects that support organizational initiatives.
Full Job Description
Work Location: Hybrid position: you may have to go off site and visit locations as needed and come into the office once a month or more depending on the project.

Work Hours: Day Shift with Core Business hours. Eastern standard time.

Responsibilities:

Project Leadership
  • Lead medium to large-scale technology projects from initiation through implementation and post-production support.
  • Develop and maintain project plans, timelines, risk assessments, and communication strategies.
  • Coordinate resources across IT, operational, clinical, and vendor teams.
  • Facilitate project meetings, document action items, and ensure accountability for deliverables.
  • Manage project scope, priorities, risks, issues, and escalation paths.
  • Support organizational strategic initiatives, system upgrades, integrations, migrations, and application deployments.
  • Serve as the primary point of contact for assigned projects.

Systems Analysis & Solution Design
  • Gather, analyze, and document business, operational, and technical requirements.
  • Evaluate existing workflows and identify opportunities for process improvement and automation.
  • Design and recommend system solutions that align with organizational standards and business goals.
  • Create functional specifications, workflow diagrams, testing plans, and implementation documentation.
  • Collaborate with technical teams to develop, configure, and implement solutions.

Application & Technical Support
  • Provide advanced support for enterprise applications and interfaces.
  • Investigate and resolve complex system issues across multiple integrated platforms.
  • Analyze logs, interfaces, databases, and system configurations to identify root causes.
  • Coordinate with vendors and technical teams to resolve high-priority incidents.
  • Participate in system upgrades, maintenance activities, and go-live support.

Stakeholder Management
  • Establish strong relationships with business, operational, and clinical stakeholders.
  • Translate technical concepts into business-friendly language.
  • Present project updates, recommendations, and status reports to leadership.
  • Ensure stakeholder expectations are aligned throughout project execution.

Leadership & Mentorship
  • Provide guidance and mentorship to junior and intermediate analysts.
  • Lead project teams and influence cross-functional collaboration without direct supervisory authority.
  • Promote best practices in project management, documentation, testing, and application support.
  • Contribute to team development and knowledge-sharing initiatives.

Documentation & Governance
  • Develop and maintain system documentation, support procedures, and knowledge repositories.
  • Ensure compliance with organizational standards, change management processes, and security requirements.
  • Support audit, regulatory, and operational reporting activities.


Qualifications:

  • Typically has 5+ years' experience with modern technology and application support through education or practical experience.
  • Highly driven and self-motivated to exceed expectations.
  • Ability to work independently and in a team-based environment.
  • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.
  • Additionally, this position may be required to maintain a standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.

Top 3 Skills Needed:

1. Leadership

2. Organizational Skills

3. Communication

Licensure, Certifications, and Clearances:

Act 34

About UPMC Senior Communities

UPMC Senior Communities Careers

There has never been a better time to explore the diverse job opportunities at UPMC Senior Communities—the leading network of senior living facilities focused on innovative care and professional excellence.

Work You’ll Do

Join UPMC Senior Communities to assist in transforming the experience of aging through top-tier care and wellness programs. This is an opportunity to be part of a team that values leadership, diversity, and innovation in the healthcare sector. Lead in a unique role where skills in healthcare, empathy, and leadership converge to enhance the lives of seniors. UPMC Senior Communities stands at the forefront of the industry, integrating advanced technology and personalized care practices. Engage with a professional network of healthcare providers and administrators dedicated to pioneering improvements in senior living. Collaborate with over 3,000 dedicated professionals across various facilities.

Introducing the UPMC Senior Communities Professional Development Program

The program is designed to foster career growth through comprehensive training, leadership development, and diversity training. UPMC Senior Communities is committed to nurturing the professional growth of its team members through continuous education and opportunities for advancement.

Do Innovative Work

Be part of a culture that thrives on innovation and continuous improvement. UPMC Senior Communities employs a vast array of healthcare professionals and support staff, all dedicated to setting new standards in senior care.

Drive Change in Senior Healthcare

Deliver targeted solutions and personalized care that significantly improve the quality of life for residents. UPMC Senior Communities offers a platform for professionals to apply their expertise in a meaningful and impactful way.

Be Part of a Great Team

Work alongside a team that values compassion and professionalism, harnessing the collective capabilities to deliver exceptional care. UPMC Senior Communities promotes a collaborative environment where every team member’s contribution is valued.

Future-Proof Your Career

Advance your career within UPMC Senior Communities through a variety of pathways, from direct care positions to administrative roles. Enjoy robust benefits, professional development programs, and a supportive work environment that encourages long-term career growth.

Explore

Discover how UPMC Senior Communities leads the way in senior healthcare innovation: - Implementing cutting-edge health technology to enhance resident care - Developing community-based programs that support holistic wellness

The UPMC Senior Communities Employment Promise

With a commitment to employee satisfaction and career development, UPMC Senior Communities ensures that all team members have the resources and support to succeed. Clients and their families rely on UPMC Senior Communities for compassionate and skilled care, making it a prime choice for those seeking meaningful employment in the healthcare sector.

Stay Connected

Join the Team

Search open positions that match your skills and interests. UPMC Senior Communities looks for passionate, curious, creative, and solution-driven team players. SEARCH UPMC SENIOR COMMUNITIES JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at UPMC Senior Communities.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UPMC Senior Communities.
Learn more about UPMC Senior Communities
Industry
Hospitals & Medical Centers
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at UPMC Senior Communities

More Information Technology Jobs

Find similar Systems Analyst - Senior jobs:

NationwidePittsburgh, PA