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Senior Scrum Master - Local to Pittsburgh, PA Category: Business Analysis (functional and technical)
Main location: United States, Pennsylvania, Pittsburgh
Position ID:J1026-1276
Employment Type: Full Time
Position Description: This position is located at our client site in Pittsburgh, PA.
We are seeking an experienced Agile Transformation Scrum Master (SPC) who is passionate about driving organizational change, enabling high performing teams, and leading large scale Agile transformations within complex enterprise environments.
This role offers the opportunity to work at the intersection of Agile delivery, healthcare transformation, data modernization, and enterprise scale change management. The successful candidate will partner with Product Owners, business leaders, technical teams, and stakeholders to accelerate delivery outcomes while fostering a culture of continuous improvement.
This position is ideal for a servant leader who enjoys coaching teams, removing organizational impediments, improving Agile maturity, and influencing transformational change across multiple teams and stakeholders.
Your future duties and responsibilities: The Agile Transformation Scrum Master will be responsible for facilitating Agile delivery, coaching teams, driving continuous improvement initiatives, and supporting successful program execution.
Agile Delivery Leadership
. Facilitate all Scrum ceremonies, including:
. Sprint Planning
. Daily Stand Ups
. Sprint Reviews
. Sprint Retrospectives
. Backlog Refinement Sessions
. Partner with Product Owners and delivery teams to establish sprint goals and commitments.
. Support sprint planning and team capacity management activities.
. Ensure Scrum and Agile best practices are consistently applied.
Team Coaching and Agile Transformation
. Coach Agile teams on Scrum principles, Agile frameworks, and delivery best practices.
. Mentor Product Owners, stakeholders, and team members on Agile mindset and continuous improvement.
. Drive Agile maturity improvements across teams and organizational stakeholders.
. Support Agile transformation efforts and adoption of Scaled Agile Framework (SAFe) practices.
Risk, Dependency, and Impediment Management
. Maintain Impediment, Risk, and Dependency Logs.
. Proactively identify delivery risks, blockers, and dependencies.
. Facilitate timely escalation and resolution of issues impacting delivery.
. Coordinate cross functional teams to manage inter team dependencies.
Metrics, Reporting, and Performance Management
. Prepare weekly Agile status reports including:
. Sprint progress
. Delivery status
. Risks and blockers
. Dependency management
. Upcoming milestones and activities
. Develop and maintain Agile delivery dashboards and reporting.
. Track and report key performance indicators including:
. Velocity
. Sprint Burndown
. Sprint Predictability
. Cycle Time
. Delivery Trends
. Present Agile delivery insights to leadership and stakeholders.
Continuous Improvement
. Facilitate retrospective sessions and continuous improvement workshops.
. Develop and maintain Continuous Improvement Action Plans.
. Track improvement initiatives through completion.
. Recommend process enhancements based on delivery metrics and team feedback.
Release Planning and Delivery Support
. Conduct release readiness assessments.
. Evaluate delivery health and release risks.
. Support planning and coordination of releases and deployment activities.
. Ensure teams are positioned for successful program increments and releases.
Monthly Agile Health Reporting
Prepare monthly Agile Health Summary reports including:
. Team velocity trends
. Sprint predictability metrics
. Delivery performance indicators
. Open risks and impediments
. Dependency status
. Continuous improvement recommendations
. Team maturity observations
. Release readiness assessments
Required qualifications to be successful in this role: . Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
Essential Qualifications:
. 5+ years of experience serving as a Scrum Master in Agile delivery environments
. 3+ years supporting Agile transformation or organizational change initiatives
. Strong hands-on experience facilitating Scrum ceremonies and coaching Agile teams
. Experience supporting multiple cross functional Scrum teams simultaneously
. Demonstrated ability to manage risks, dependencies, and impediments across teams
. Experience leveraging Agile metrics to improve team performance and delivery outcomes
. Knowledge of Agile delivery frameworks including Scrum, Kanban, and SAFe
. Experience creating executive level status reports, dashboards, and delivery metrics
. Ability to influence stakeholders at all levels of an organization
. Excellent facilitation, communication, and conflict resolution skills
. Strong servant leadership mindset
. Experience working in enterprise technology, data, or digital transformation programs
Healthcare Experience
. Experience working within healthcare payer, provider, insurance, or healthcare technology organizations
. Understanding of healthcare business processes, regulatory environments, and enterprise transformation initiatives
. Exposure to healthcare data management programs and enterprise modernization efforts
Agile Certifications
At least one of the following:
. Certified Scrum Master (CSM)
. Professional Scrum Master (PSM)
. SAFe Scrum Master (SSM)
. SAFe Advanced Scrum Master (SASM)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 $176,300.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs
#LI-GA1
Skills: - Agile Coaching
- Agile Delivery Management
- Health Care Payers
- Release Management
- Risk management
- SAFe
- Scrum Master
- Stakeholder management
