Success Manager

2W Technologies, Inc.$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Solid experience in Success Management or similar client-facing role.
  • Ability to build and maintain long-term client relationships, particularly with C-suite executives.
  • Experience collaborating with technical teams to advocate for client needs.
  • Proficient in managing multiple clients and initiatives with strong attention to detail.
  • Excellent listening and presentation skills.
  • Familiarity with advanced technologies like AI and Cloud Architecture (training provided).
  • Consultative mindset that aligns client goals with company offerings.

Responsibilities

  • Guide clients through the complexities of business technology.
  • Serve as primary contact for client interactions and relationship management.
  • Translate client needs into tailored technology solutions in partnership with Solution Engineering.
  • Advocate for the client's perspective in solution development.
  • Manage multiple client initiatives simultaneously, ensuring high detail orientation.
  • Present solutions convincingly to various levels within client organizations.
  • Continuously understand and address client business challenges and opportunities.

Benefits

  • Opportunity to work with cutting-edge technology and innovative solutions.
  • Support for professional development and training in advanced tech fields.
  • Collaborative and fast-paced work environment with high growth potential.
  • Possibility to contribute to important manufacturing processes and efficiencies.
Full Job Description
Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology. Your clients are key contributors to the worldwide economy, companies who make stuff - manufacturers. Your responsibilities are to guide them through the confusing tech jungle, to show them a better way to run their business.

This job rocks. Do you?

2W Technologies needs to add another Success Manager to the team. If a 2W Tech Success Manager is your next gig, here's what you'll need to bring to the table:
  • Solid experience in Success Management or a similar client-facing role.
  • Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact. Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite.
  • Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions. Advocate for the client's perspective during solution development.
  • Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail.
  • Stellar listening and presentation skills.
  • Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture. (We'll help you with that)
  • A consultative, solutions-oriented mindset, with the ability to align client needs with 2W's offerings.
  • Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment.

Bonus points:
  • Understanding of ERP (Epicor ERP extra points)
  • Manufacturing Processes.
  • Networking technologies
  • Microsoft Modern Work.

Ready to take your career on an exciting journey with us? Click 'Apply' and upload your resume. We can't wait to see what you bring to the 2W Tech team!

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