Bachelor's degree in Computer Science, Business Administration, Accounting, or related field
Experience as an Epicor ERP consultant or in an Epicor ERP environment
Prior hands-on experience with Epicor ERP software (Epicor 10, Kinetic)
Epicor certification preferred
Strong communication skills
Ability to work effectively within a team
Responsibilities
Test and troubleshoot systems for customers, providing initial support for issue resolution
Conduct business process reviews to align solutions with client needs
Provide ERP module training in key areas like Inventory, Production, and Sales Management
Assist customers with data migration processes
Write functional specifications for system enhancements and integrations
Identify resource needs, establish priorities, and monitor project performance
Facilitate change management during ERP implementations
Benefits
Remote work, allowing flexibility and no relocation needed
Hands-on experience with cutting-edge ERP solutions
Opportunity for professional growth and continuous learning in Epicor ERP
Collaborative work environment that emphasizes teamwork and support
Dynamic role that combines technical consulting with customer interaction
Full Job Description
As a 2W Tech Consultant, you will participate in consulting engagements that involve problem solving for customers, recommending, installing, testing and upgrading software. You will train clients, conduct workshops, analyze clients' business needs and objectives and propose innovative solutions.
You must demonstrate the ability to work collaboratively within a team environment to organize and control tasks within a work plan and the ability to work with the client on an independent basis with little supervision.
This is a REMOTE position. There is no need to relocate.
Duties and Responsibilities:
Test and troubleshoot systems for customers, providing initial level of support with issue resolution
Conduct Business Process reviews
Provide ERP module training for customers in Inventory Management, Production Management, Sales Management, Scheduling, Engineering, etc.
Assist customers with data migration
Write functional specifications for enhancements, integrations and reports
Perform work plans, identify resource requirements, establish priorities, and monitor the performance of project tasks
Provide estimates for projects and ensure that project deliverables are completed on time
Key resource for implementing Epicor ERP systems within customer organizations
Work with customers on facilitating and implementing change management throughout the ERP implementation
Ability to establish priorities while on site as well as communicate effectively with other project team members and customers
Attain and maintain Epicor certification status
Responsible for timely entry of time and expenses in project accounting system
Qualifications and Requirements:
Bachelor's Degree in Computer Science, Business Admin. , Accounting or equivalent
Experience working as an Epicor ERP consultant or working in an Epicor ERP environment
Prior experience working with Epicor ERP software is required (Epicor 10, Kinetic)
