Strategic Programs Project Manager

The Opportunity

Encore's TechOps Strategic Projects team is scaling to support digital transformation projects, organization-wide rollouts, and new partner integrations. As Project Manager, you will own an initiative end to end - either a strategic technology initiative or an M&A partner integration - independently managing timeline, stakeholders, and risk from kickoff through closeout.

This is a role for someone ready to run their own project without a safety net, while still drawing on the PMO's methodology, templates, and a Project Coordinator's support to keep the operational layer running. You will work across Jira, Confluence, and Monday.com daily, and your judgment on what to escalate versus solve yourself will define how much your Director can trust you with next.

Your Path to Success

In Your First 90 Days:

You will learn Encore's PMO methodology in depth and get fluent in the team's core systems - Jira, Confluence, and Monday.com. You will shadow or inherit an active initiative, build relationships with your stakeholders and any assigned Project Coordinator, and learn how the PMO structures scope, schedule, budget, and risk on both strategic technology and M&A engagements.

Post-90 Days:

You will take full ownership of an assigned initiative - strategic technology project or M&A partner integration - managing scope, schedule, stakeholder communication, and the RAID log independently. You will direct the work of a Project Coordinator where one is assigned, produce status reporting leadership relies on, and begin contributing feedback on PMO templates and standards based on what you learn running real work.

Long-Term Vision:

As you build a track record across initiatives, you will become a candidate for the Senior Project Manager level - owning more complex or concurrent work and mentoring Coordinators and fellow PMs. Your delivery discipline on individual initiatives is what the PMO's credibility with executive leadership is built on.

Key Responsibilities

• Own an initiative end to end - strategic technology project or M&A partner integration - from initiation through closeout

• Manage project scope, schedule, budget (where applicable), and the RAID log independently

• Direct and coordinate the work of an assigned Project Coordinator, including meeting facilitation, documentation, and communication plan execution

• Build and maintain stakeholder relationships across Operations, Finance, Sales, and Technology as required by the initiative

• Identify, escalate, and resolve risks, issues, and blockers before they threaten timeline or scope

• Produce and maintain status reports and dashboards for stakeholder and leadership visibility

• Apply the PMO's methodology consistently, and surface feedback that helps evolve templates, governance, and standards
• Work daily in Jira, Confluence, and Monday.com as the PMO's core systems

What You Bring to the Table

• 3-5 years of project management experience, including ownership of complete projects from initiation through closeout

• Demonstrated ability to manage a project's scope, schedule, stakeholders, and risk independently, without close oversight

• Familiarity with project management methodologies (Agile, Waterfall, hybrid) and sound judgment on when to apply each

• Working proficiency in Jira, Confluence, and Monday.com or comparable PM/collaboration platforms

• Strong written and verbal communication skills, with the ability to produce executive-ready status updates

• Comfortable directing the work of a Project Coordinator or similar support role

• Experience with either enterprise technology rollouts, M&A integration, or comparable cross-functional delivery work is a plus

What Will Make You Stand Out?

We are looking for someone who can take an initiative from ambiguous starting point to clean closeout without needing to be managed through it. Come ready to share:

• A project you owned end to end, including a moment where scope or timeline pressure forced you to make a hard call

• How you have managed a RAID log or risk register that actually changed how a project was run

• An example of a status report you built that leadership used to make a decision
• How you decide what to escalate to your Director versus what to resolve yourself

Beyond the Paycheck

At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.

• Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.

• Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.

• People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.

• Tools for Success: Access to leading-edge web-based productivity tools.

• Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.

• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.

• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.