Outstanding leadership and store management skills
Ability to work in a fast-paced environment
Minimum 2 years' experience in a Service Advisor/Writer role, preferably at Brakes Plus
Highly organized with a detail-oriented mindset
Excellent verbal and written communication skills
Capable of building professional relationships with customers and team members
Proven ability to exceed business objectives
Solid knowledge of basic OSHA laws
Responsibilities
Directly engage with customers regarding sales and service
Foster a motivated team environment
Supervise and schedule technicians and service advisors
Coach team members on operational issues
Evaluate the performance of service personnel
Manage parts inventory and outside purchases
Enforce store safety and compliance with safety procedures
Oversee equipment layout in the service department
Benefits
No Sundays, promoting work-life balance
Comprehensive benefits program tailored to employee needs
Opportunity for career advancement
Competitive pay
Full Job Description
Job Description
The Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with your Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
Primary Responsibilitiesinclude (but are not limited to):
Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
Creates a highly motivated team environment/climate
Supervising technicians and service advisors, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment, and teammates for compliance with company safety procedure
Ensures that proper inspections are being conducted
Qualifications
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Minimum of 2 years' experience preferred in a Service Advisor/Writer role, preferably at Brakes Plus
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws
Additional Information
Benefits: Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. NO SUNDAYS, COMPETITIVE PAY and ADVANCEMENT OPPORTUNITIES.
Join a growing business that believes in creating opportunities for ALL employees. Brakes Plus is always looking for quality individuals to join our team!
