Gusto

Staff Software Engineer, Business Insurance

Gusto$197K — $247K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in software development, with 2+ years on customer-facing products
  • Proficient in embedding AI tools within workflows
  • Experienced in managing multi-quarter project deliveries
  • Highly motivated to be part of a fast-paced and growing team
  • Skilled in simplifying complex problems and articulating solutions
  • Strong communication abilities to connect technical and non-technical stakeholders
  • Familiarity with Platform and Application Engineering; Ruby on Rails and Python a bonus

Responsibilities

  • Design and build reliable, scalable Business Insurance products
  • Implement innovative AI features for enhanced customer experience
  • Iterate features post-launch based on user feedback and metrics
  • Collaborate with product and design teams to refine concepts
  • Mentor team members and enhance engineering capabilities through knowledge sharing

Benefits

  • Flexible work schedule with hybrid options available
  • Two-day onboarding travel to office required
  • Dynamic work environment in a fast-growing sector
  • Supportive culture valuing diverse backgrounds and perspectives
  • Opportunities for professional growth through mentorship
Full Job Description
About the Role:

You'll be part of the team building the next generation of the business insurance purchase experience at Gusto. This role is built for someone who wants to be part of a fast-growing team and build products that customers like to use. You'll take projects from design through implementation to launch, working closely with a good size team to ship AI-powered features that simplify and modernize how businesses discover, evaluate, and purchase insurance. If you're excited about joining a team early in its growth, executing reliably on shipping products rapidly, and learning by building alongside experienced engineers, you'll thrive here.

About the Team:

Business Insurance is one of Gusto's fastest-growing areas. We own the end-to-end business insurance experience - both on and off the Gusto platform - spanning the sale and servicing of P&C insurance products such as Workers' Compensation and General Liability, as well as PEO. The domain is inherently complex, and that complexity creates real opportunity: to rethink how small business owners experience insurance through innovative AI and thoughtful system design, moving the industry beyond its traditional constraints and delivering something meaningfully better for our customers.

Here's what you'll do day-to-day:
  • Design, build, and test core Business Insurance products that are reliable and scalable
  • Design and implement innovative AI-powered Business Insurance experiences
  • Iterate quickly based on feedback and metrics once features are live.
  • Partner with product, design and XF partners to refine ideas, shape scope, and iterate quickly on end-to-end experiences.
  • Mentor and develop engineers on your team. Track record of elevating team capabilities through pairing, code review, and knowledge sharing.

Here's what we're looking for:
  • 8+ years of software development experience, 2+ years of doing customer facing products at scale.
  • AI-native mindset with AI tools naturally embedded in your daily workflow.
  • Impact-driven with proven end-to-end multi-quarter projects delivery experience, from initial scoping and planning through execution, stakeholder management, and successful launch.
  • Genuine excitement about joining a fast-growing and high velocity team.
  • Natural aptitude for bringing clarity and simplicity to complex, ambiguous problems.
  • Strong documentation and communication skills, with the ability to clearly articulate technical tradeoffs and align solutions with business needs across both technical and non-technical audiences.
  • Strong Platform and Application Engineering experience (e.g., services, APIs, data flows, observability)
  • Strong hands-on experience building, deploying and evaluating AI solutions in production environments is a plus
  • Experience with Ruby on Rails and Python is a plus.

Please note that a two day travel to a Gusto office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000-$204,000 in Denver & most remote locations, and $197,000-$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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