Super Micro Computer, Inc

Sr. Solution Manager

Super Micro Computer, Inc$160K — $190K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BS in Electrical Engineering or Computer Science, with 8+ years of relevant server industry experience.
  • In-depth understanding of server market trends and customer needs related to Supermicro products.
  • Proven organizational and planning skills to manage cross-functional projects effectively.
  • Ability to work independently while demonstrating strong initiative and creativity.
  • Excellent communication skills, both verbal and written, with a comfort level in front of an audience.

Responsibilities

  • Demonstrate Supermicro single socket rackmount server solutions to customers in various formats, including webinars and events.
  • Serve as a Subject Matter Expert in cloud and hybrid-cloud solutions, advising key decision-makers.
  • Conduct engaging training sessions for internal teams, partners, and customers, utilizing PowerPoint effectively.
  • Provide 3rd level technical support to both internal staff and customers when required.
  • Lead cross-functional teams to develop IT solution proposals for enterprise clients in response to RFI/RFP.
  • Identify emerging market trends and relay insights to product development, creating market requirement documents.
  • Collaborate with marketing to develop promotional materials and explore new audience engagement strategies.

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance.
  • Opportunities for participation in bonus and equity award programs.
Full Job Description
Job Req ID: 30018

Job Summary:

We have an exciting position for a Sr. Solutions Manager to join our server team. Solutions Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solutions Manager will operate from a high level, broad-scale collaborative to create leveraged outcome-based successes with vested customers. The Solution Manager will serve as the field subject matter expert on Supermicro products and how products, especially single socket servers, can positively impact our organizations revenue and customer retention.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
• Demonstrate Supermicro single socket rackmount server solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
• Provide engaging solution training to internal organizations, partners, resellers, and end customers. Proficient with Microsoft PowerPoint. And can make PowerPoint slides aesthetically pleasing
• Provide 3rd level customer support to both internal and external as needed
• Serve as technical advisor - lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
• Identify latest market trends and provide insights to the product development team. Create market requirement document and conduct market survey
• Work with marketing to create promotional materials. Finding new ways to approach more potential audiences

Qualifications:
• BS in EE / CS with 8+ years relevant work experience server industry is preferable
• Strong understanding of server market trends and Supermicro customer needs
• Demonstrates strong organization and planning skills
• Demonstrates understanding of how to successfully work in cross-functional organizations and impact schedules
• Strong initiative and ability to work in a self-directed environment
• Creative thinker, to develop new strategies and solutions
• Strong organizational and problem-solving skills
• Comfortable in front of a group of audience
• Solid communication skills, both verbal and written

Salary Range

$160,000 - $190,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

About Super Micro Computer, Inc

Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.
Learn more about Super Micro Computer, Inc
Size
4,155 employees
Market Cap
$4.3 billion
Industry
Net Income
$88.5 million
5 Year Trend
+15.9%
Revenue
$3.2 billion
NASDAQ

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