Partner with internal resources to ensure on-time delivery of committed integrations, maintaining best practices, and leading customers to adopt MANTL solutions online and in-branch post initial implementation. You will become the internal expert on data in/out of MANTL, and own the technical relationships with a number of external integration partners that provide service to our mutual customers. Collaborate with cross-functional leadership to define and iterate on industry-leading best practices, while developing the playbooks that govern technical integration implementation and ongoing support.
You will work closely with the Service Delivery, Product, Engineering, and Account Management teams to build out processes that streamline the client onboarding experience while ensuring a smooth transition during and after launching on MANTL.
You will:
- Translate business requirements into scalable system configurations aligned with best practices
- Configure and deploy backend settings for financial institutions using JSON and Postman
- Design sustainable solutions that balance customer requests with platform guidelines and long-term stability
- Provide client-facing support when deep functional or technical expertise is required
- Configure and validate third-party integrations
- Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports
- Maintain clear documentation of configuration decisions, constraints, and customer-specific setups
- Manage multiple concurrent implementations while maintaining strong attention to detail and quality
- Assist teammates in troubleshooting and resolving basic to moderate configuration issues
- Lead review sessions with other team members to apply learnings to existing best practices
What Success Looks LikeIn the first 6-12 months, a successful Sr Solution Architect, MANTL Integrations will:
- Independently configure and validate integrations with minimal oversight
- Build increasing functional expertise across the MANTL ecosystem and how the main integrations work
- Deliver clean, well-documented solutions that minimize rework and post-launch issues
- Identify potential risks early and partner with other teams to mitigate them
- Demonstrate strong judgment in balancing customer requests with best practices
- Contribute thoughtful feedback to Product and Engineering that improves scalability
- Develop a reputation internally as a reliable and detail-oriented technical partner
About You- You have a passion for building reliable, scalable, right-sized, and well-documented systems and services for supporting MANTL's products, as well as an interest in exploring new technologies
- You thrive in dealing with ambiguity: you embrace and drive change, shift gears comfortably, can decide and act in an ever-changing environment
- You are detail-oriented and enjoy building structured, well-designed system configurations
- You think systemically and understand how configuration decisions impact downstream workflows
- You take pride in doing things correctly and sustainably
- You are comfortable working behind the scenes while collaborating closely with client-facing and technical teammates
- You communicate clearly in writing, especially when documenting technical decisions
- You are organized and able to manage multiple priorities in a fast-paced environment
- You are curious about how systems work and motivated to deepen your understanding of functional nuances across different banking cores over time
We're Looking For- Ability to quickly learn new technology and become a subject matter expert
- 10+ years leading enterprise SaaS implementations in a highly technical environment
- Expert-level understanding of a variety of approaches to data integration with external systems
- Proficiency working with APIs and backend configuration tools (REST APIs, SQL, JSON)
- Ability to translate business requirements into technical system configurations
- Strong written documentation skills
- Ability to manage multiple concurrent projects effectively
- Experience partnering cross-functionally with Product, Engineering, Implementation, and Support teams
- Ability to service as an escalation point for the team when issues arise
Preferred Qualifications- Experience configuring or integrating with core banking systems or other regulated financial systems
- Experience with SAML, OIDC, TypeScript, Python, and developing Agents
- Experience testing new features or participating in pre-GA validation
- Familiarity with JIRA or similar ticketing systems
The salary range for this position is: $96,000 - $120,000
Cool Things to KnowNot Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
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