Job OverviewThe
REMOTE - Senior SAM Specialist leads SAM projects, develops tool strategies, mentors team members, aligns with SAM technologies, manages records, tracks software assets, oversees asset lifecycles, provides licensing expertise, tracks compliance, supports stakeholders, fosters continuous improvement, and encourages training to maximize IT asset efficiency.
Responsibilities- Assist in leading engagements and projects related to maturing, enhancing, auditing, and modifying the SAM program while pursuing avenues of automation and process efficiencies, and document the outcomes.
- Assist in the develop and execute enterprise tool strategy, manage the SAM tool lifecycle, and communicate its value across the enterprise.
- Efficiently develop mature processes and procedures to automate the collection, storage, and reporting of key software data, including SOPs and WIs.
- Prioritize and align with SAM-relevant data source technologies, APIs, and discovery sources owned by other IT teams to ensure trustworthy data, improved discovery, and enhanced insights.
- Manage the maintenance of records and databases containing information regarding software assets, licenses, warranties, services, and lease agreements to ensure proper documentation, compliance, and inventory.
- Track and report software assets, analyze large amounts of data and trends, and create dashboards with KPIs to provide best practices, compliance information, and financial insights for cost optimization.
- Oversee the entire lifecycle of software assets, including maintaining up-to-date records, validating discovery data accuracy, and addressing discrepancies.
- Provide licensing expertise, design license metrics, and administer the SAM tool while maintaining data sources.
- Track compliance issues, implement remediation plans, prepare for software audits, and generate reports on compliance and software usage.
- Lead the support of key stakeholders, including application leadership, security, engineering, enterprise architecture, vendor management, finance, general end users, contracting, and other key stakeholders, aligning to SAM processes, standards, and capabilities. Enable a feedback loop for continuous improvement and innovation.
- Focus on continuous improvement by staying updated with industry trends and best practices, and encouraging innovation and efficiency.
- Encourage ongoing training and development to keep skills and knowledge current, and explore opportunities for maximizing or exploiting unused or partially used IT assets to improve efficiency.
Required Qualifications- Bachelor of Science or equivalent work/education experience with focus on Information Technology/Systems related technical field
- 5+ years of experience in IT Asset Management (ITAM) with expertise in Software Asset Management (SAM) including: 4+ years of SAM roles that contained participation in a SAM tool implementation, planning new levels of maturity of a SAM program, and 3+ years of software data analysis.
- 1+ years of experience training internal/external stakeholders and partners on ITAM process and skills.
- Demonstrated ability to deliver complex projects.
- Excellent written and verbal communication skills. Experience creating presentations. Experience presenting to large audiences and all levels of the organization.
- Excellent analytical skills.
- Excellent reporting skills with multiple of the following areas demonstrating evidence of showing the value through performance metrics, financials, capacity, smart goals, and efficiencies/automation.
- Demonstrated ability to build collaborative relationships with all levels of the organization, including strong collaboration, facilitation, negotiation, and problem-solving skills.
- Demonstrated ability to facilitate problem-solving among groups with varying needs and priorities; effectively drive without direct authority.
- Demonstrated ability to independently multi-task and prioritize work.
- Demonstrated ability to complete multiple daily objectives effectively and efficiently
- Demonstrated ability to explain technical concepts in non-technical language.
- Demonstrated experience in training and developing team members and stakeholders on ITAM processes and skills.
Preferred Qualifications- B.S./B.A. in Computer Science or related field.
- 5+ years of experience in Software Asset Management (SAM).
- 2+ years of experience training internal/external stakeholders and partners on SAM process and skills.
- Experience in SAM technology and writing SAM standards and process.
- Client and stakeholder relationship management experience and the ability to proactively manage expectations.
- Experience with administration, maintenance, compliance, and management of SAM (SAM Pro) in ServiceNow.
- Experience with Finance, Vendor Management, and Software Contracts.
- Experience within the Healthcare Industry.
- Experience in a large, complex organization.
- IAITAM Certification(s)
- ServiceNow Certification(s)
Benefit OverviewFairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation DisclaimerThe posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
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