We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
About the role:The Senior Product Owner, Fraud Platform, is accountable for the governance, prioritization, value realization, operational readiness, and business outcomes of the Fraud platform and supporting payment integrations. The role translates fraud, payments, and operational requirements into a strategic roadmap and actionable backlog while ensuring solutions remain resilient, governed, auditable, supportable, and aligned to enterprise objectives.
About the day-to-day:- Own platform strategy, roadmap, backlog, and value realization.
- Lead prioritization across fraud operations, Peoples Group's customers and partners, operational, and technology objectives.
- Approve scope, sequencing, release recommendations, and business go-live decisions.
- Own Fraud Engine rule governance, model governance, threshold tuning, and fraud control changes.
- Own stakeholder management across Fraud Operations, Payments, Technology, and external vendors.
- Ensure business readiness, UAT approval, operational acceptance, and transition to BAU.
- Provide product governance for change management, configuration controls, release approvals, and audit readiness.
- Set business priorities for incidents, service recovery, disaster recovery, and vendor escalations.
Key Decision Rights- Prioritize roadmap, initiatives, and backlog.
- Approve scope and release recommendations.
- Approve governed business rules, controls, and configuration changes within the Fraud Platform.
- Validate Fraud threshold changes and creation of new rules.
- Accept or reject UAT and business readiness outcomes.
- Set priorities during incidents and vendor escalations.
- Escalate unresolved risk, dependency, or value conflicts.
About the qualifications:- 7+ years in Product Ownership, Product Management, or Technology Delivery.
- Experience in fraud, payments, risk, compliance, or financial services.
- Experience managing enterprise platforms in regulated environments.
- Proven success leading matrixed teams and complex delivery programs.
Core Competencies- Fraud Platform Stewardship
- Roadmap & Backlog Management
- Governance, Risk & Controls
- Operational Readiness & Service Management
- Data-Driven Decision Making
Success Measures- Fraud outcomes improve through measurable platform enhancements.
- Backlog decisions do not become delivery bottlenecks.
- All rule, model, access, and configuration changes remain governed and auditable.
- Releases meet PG's quality, readiness, and supportability standards.
- Operational resilience, continuity, and DR obligations remain current.
- Investment and vendor spend demonstrate measurable value realization.
About the work environment:Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.
We offer:- A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
- Competitive salaries, profit sharing, RRSP matching and benefits from day one.
- Generous paid time off to help achieve a healthy work-life balance.
- A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.
Hiring process:If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.
Compensation:The expected salary for this role is approximately $135,000.00 - $150,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.
