Responsibilities- Become an ArcGIS Enterprise Business Analyst extension technical expert and collaborate with software developers, product engineers, product managers, and other stakeholders to determine product quality and release readiness
- Support the software product life cycle by contributing to software requirements definition, continuous improvement processes, UX design, testing, documentation, release, and support
- Identify and track software issues, build reproducible QA scenarios and communicate test results
- Craft product demonstrations, give presentations, create videos, blogs, and supporting materials that guide best practices for users
- Triage and prioritize issues from customers, gather requirements from customers and evaluate new features for future releases
- Support software migration and development across enterprise and highly scalable operating environments
- Support development of multi-national, on-premise data packages and software components
Requirements- 5+ years of experience with Esri software including ArcGIS Enterprise, ArcGIS Pro and ArcGIS Online
- Excellent written, verbal and presentation skills with the ability to communicate complex concepts to a variety of audiences
- Extensive knowledge of Windows and Linux. Working knowledge of Kubernetes
- Understanding of the ArcGIS APIs and location services such as GeoEnrichment
- Experience debugging web services and client applications with browser developer tools and tools such as Fiddler
- Proven ability to work fast-paced team environment, but also self-driven to make a difference
- Bachelor's degree in geography, GIS, computer science, or related field
Recommended Qualifications- Experience with writing technical documentation
- Knowledge of cloud technology such as Amazon Web Services
- Familiarity with one or more ArcGIS scripting languages, automation tools (Python, Arcade, Pipelines ModelBuilder, Geoprocessing, etc.)
- Familiarity with Agile software development and testing
- Familiar with AI standards and protocols, including LLMs and agentic system standards
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Total RewardsEsri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$93,600-$159,328 USD
