5-7 years of experience as a Product Owner or Lead Business Analyst in an Agile environment.
Proficient in modern productivity and analytics tools, including AI-enabled technologies.
Strong SQL skills are essential for data management and analysis.
Experience with data management tools like Salesforce CRM, Tableau, or Power BI is advantageous.
Bachelor's Degree in Information Science or Computer Science preferred, with at least 3 years in business systems analysis.
Mortgage industry experience is highly preferred.
Responsibilities
Own and prioritize the backlog for initiatives to align with business objectives.
Collaborate with stakeholders and teams to define requirements and support user acceptance testing.
Analyze business needs and document requirements guided by best practices.
Conduct business process analysis and preliminary cost/benefit assessments.
Define systems scope and objectives based on user needs and business systems understanding.
Maintain an integrated approach to data flow and reporting across organizations.
Design integrated solutions with technology architects and developers.
Benefits
Comprehensive health and wellness programs.
Opportunities for professional development and career growth.
Flexible work arrangements to support work-life balance.
Access to modern productivity and collaboration tools.
Engagement in innovative projects leveraging AI technologies.
Full Job Description
Description
Position at loanDepot
Position Summary:
Responsible for contributing to the success of the Business Intelligence group by making fundamental improvements in how information is managed, business processes are operated, physical processes are controlled, and workflow is directed to efficiently achieve the integration and orchestration of all activities required for operational reporting and analytics. The focus of this role is principally on exploring, documenting, and designing how key business requirements can be satisfied through process improvement, data repository development, or user interface development that improves corporate performance. The job will involve interacting with internal teams to understand business requirements, identifying appropriate data sources, data cleansing / standardization, and matching data. This role will routinely need to work through challenges in data sourcing and integrating disparate datasets, data capture, reporting, analytics, and statistics.
Responsibilities:
Owns and prioritizes the backlog for assigned initiatives, ensuring requirements align with business objectives and delivery priorities.
Partners with business stakeholders, Product, and Engineering teams to define requirements, refine user stories, support UAT, and drive successful delivery.
Engages actively with business users to analyze business needs, gather, and document business and solution requirements guided by best practices.
Conducts business process analysis, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. Includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and implementation support.
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications, data architecture, and industry requirements.
Works across business organizations to create and maintain an integrated approach to data flow, information management, and report/dashboard end-user deliverables.
Works with the technology architects and developers to design integrated solutions across systems within the company environment and to ensure all data requirements, migrations and standards are clearly understood and implemented.
Understands the business implications of technical solutions, and assists in defining, designing and documenting the technology solutions to support any future business needs.
Ensure that documentation is updated when change requests are approved for the project throughout development to ensure quality and traceability.
Creates, reviews, and delivers end-user documentation (user guide, process flow charts, training materials) and training for new business solutions.
Works with the user to select or create appropriate scenarios to test all results to determine whether system met project specifications; uses scenarios to assist the end user in acceptance testing. This may include performing user acceptance testing on the behavior of users to validate resulting data sets.
Apply research, analytical, and interpretation skills to solve problems of diverse scopes. Develop solutions to address a variety of problems of moderate complexity. Screens, evaluates, reconciles, reports, and identifies data integrity issues. Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, decisions, or recommendations.
Requirements:
Experience serving as a Product Owner, Lead Business Analyst, or similar role within an Agile delivery environment.
Proficiency with modern productivity, collaboration, analytics, and AI-enabled tools to improve requirements management, documentation, analysis, decision-making, and overall business efficiency.
Experience leveraging AI-assisted technologies (e.g., Microsoft Copilot, ChatGPT, or similar tools) to enhance business analysis, process design, documentation, research, and stakeholder communication.
Ability to quickly learn and adopt emerging technologies, automation capabilities, and data-driven solutions to support evolving business needs.
Working advanced knowledge of SQL is required.
Proficiency with the MS Office product suite is required.
Experience with any of the following: Salesforce CRM, SSAS, SSIS, SSRS, Azure Cloud, Snowflake, Alteryx, Tableau, Power BI, or other data management tools is a plus.
Bachelor's Degree in Information Science or Computer Science preferred, and a minimum of three (3) + years' experience in business systems analysis, requirements documentation, data structure design/specification, and test case development.
Mortgage experience highly preferred.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $99,000 and $136,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
About loanDepot
LoanDepot, sometimes stylized as loanDepot, is a Lake Forest, California-based holding company which sells mortgage and non-mortgage lending products. In 2015, the company claimed to be the second largest non-bank provider of direct-to-consumer loans in the United States.
LoanDepot was founded in 2010 by entrepreneur Anthony Hsieh, who had previously founded mortgage companies LoansDirect.com which he sold to E*Trade, and HomeLoanCenter.com, which he sold to LendingTree. The company's products at the time included fixed rate, jumbo, FHA and home equity loans, in addition to more controversial adjustable-rate mortgages and negative amortization products.
In November 2015, the company postponed a planned IPO, citing poor market conditions.
In March 2017, the company introduced technology to automate the loan process, allowing customers to apply for a mortgage without talking to a loan officer.
In January 2018, the company announced two products as part of its technology platform, now called Mello, a home improvement unit to allow contractors to offer financing to customers, and Mello Home, a platform to connect pre-approved buyers to realtors.
In September 2019, the company partnered with Century 21 Redwood Realty to form a new mortgage platform for the mid-Atlantic area, Day 1 Mortgage.
loanDepot went public on the New York Stock Exchange on February 11, 2021 under the ticker symbol LDI.
