OverviewLove learning? Love technology? Even better if you love making complicated things feel simple.Shure is looking for a
Digital Learning & Instructional Design Specialist II who can turn technical information into learning experiences people genuinely want to take.
You'll create everything from digital courses and learning paths to simulations, videos, product demos, certifications, workshops, and microlearning, working alongside Shure's product experts, technical teams, marketers, and other partners. You'll blend instructional design, multimedia, technical storytelling, learning technology, and responsible AI to find creative ways to help learners build real-world skills.
Much of your work will support Shure's Collaboration & Conferencing solutions, helping AV and IT professionals confidently choose, configure, deploy, troubleshoot, and support technology used in today's meeting and learning environments.
This isn't just about building training. It's about making great technology easier to learn, understand, and put to work.
This position is required to by hybrid, based out of our Niles, IL HQ! Responsibilities- Research business needs, learner needs, products, software, and customer use cases.
- Partner with product specialists, marketers, technical teams, industry professionals, customers, and other subject matter experts.
- Apply instructional design principles and technical writing practices to develop accurate and engaging learning experiences.
- Create courses, learning paths, simulations, scenarios, workshops, certifications, assessments, videos, animations, product demonstrations, and microlearning.
- Develop technical training that helps customers and partners select, configure, adopt, and troubleshoot Shure Collaboration & Conferencing solutions.
- Manage assigned learning content throughout its lifecycle, including development, review, testing, publication, maintenance, and retirement.
- Use approved AI and AI-enabled tools to support research and content development while maintaining accuracy, source grounding, accessibility, privacy, security, and human oversight.
- Coordinate project schedules, deliverables, reviews, and approvals with global, cross-functional teams.
- Publish, configure, test, and maintain content in the learning management system.
- Measure learner participation, completion, effectiveness, and related business results, and recommend improvements based on the findings.
- Assist with the management of the Shure Academy Remote Learning Lab.
Qualifications- Bachelor's degree in instructional design, learning technology, technical communication, technical writing, digital communication, or a related field. Master's Degree a plus.
- 2 years required, 3 years preferred, experience in instructional design, learning development, technical writing, or a related area.
- Interest or experience with AV/IT hardware, software or related technologies is preferred.
- Ability to translate complex technical information into clear learning for both technical and nontechnical audiences.
- Experience creating digital learning with authoring, screen-recording, video, and multimedia tools. Experience with tools such as Articulate 360, Camtasia, or Adobe applications is preferred.
- Experience developing and managing structured learning paths or curricula.
- Ability to independently manage projects, deadlines, deliverables, reviews, and approvals. Experience with SAFe Agile or Jira is a plus.
- Experience publishing and maintaining learning content in a learning management system (LMS).
- Familiarity with generative AI and responsible AI practices for learning-content development.
- Ability to use learning analytics, assessment results, and LMS data to evaluate effectiveness.
- Proficiency with Microsoft 365 applications.
- Facilitation experience is a plus.
- Occasssional travel may be required.
- This is a full-time hybrid position located in the Niles, Illinois office.
Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
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