Specialist, Business Operations and Events

Description & Requirements

Specialist, Business Operations & Events

San Francisco, California

WHERE YOU'LL FIT WITHIN THE TEAM

As a Specialist, Business Operations & Events, you'll play a key role in creating exceptional experiences for our Bay Area teams. From intimate team gatherings to large-scale office celebrations, you'll help bring events to life through thoughtful planning, seamless coordination, and attention to detail.

You'll oversee event calendars, coordinate logistics, manage vendors, and ensure events run smoothly from start to finish. You'll also provide broader support to our Business Operations team, collaborating with colleagues across multiple departments and regional functions.

This role is based in our San Francisco office and follows a hybrid model, with at least three days per week in the office. Your schedule may vary based on event needs, and occasional travel of up to approximately 150 miles may be required for site visits.

WHAT YOU'LL DO

Event Planning & Coordination

• Plan and coordinate in-office and offsite events, meetings, and trainings, ensuring a seamless experience for attendees.
• Support site selection and contract negotiations for large-scale events, including office celebrations, leadership retreats, and team gatherings.
• Maintain the office events calendar, coordinating schedules to avoid conflicts and maximize participation.
• Manage event communications, including invitations, reminders, logistical details, and post-event feedback surveys.
• Bring creative ideas to event planning, collaborating with event hosts and committees to deliver engaging experiences.
• Partner with Business Operations and Human Resources to ensure events align with internal policies.
• Make timely decisions during live events to resolve unexpected challenges and maintain a positive attendee experience.

Vendor & Budget Management

• Build and maintain relationships with local event venues, vendors, and service providers.
• Coordinate event logistics, including catering, audiovisual requirements, accommodations, and venue arrangements.
• Support event expense submissions and reconciliations, ensuring accuracy and timely completion.
• Partner with Office Services to coordinate food and beverage arrangements for in-office events.

Business Operations Support

• Support additional office events and initiatives, including budget tracking and event logistics.
• Coordinate creative materials, presentations, branded merchandise, and recognition items for office activities.
• Develop presentations and other business materials to support the Business Operations team.
• Provide backup support to Office Services and Business Operations colleagues, including event setup, catering coordination, and client services activities.
• Contribute to special projects and other team priorities as needed.

ABOUT YOU

• Bachelor's degree or equivalent combination of education, training, and experience.
• At least three years of experience in administrative support and/or event planning.
• Strong organizational and time management skills, with excellent attention to detail.
• Ability to manage competing priorities, meet deadlines, and handle confidential information with discretion.
• Proficiency in Microsoft Windows, Outlook, Word, Excel, and PowerPoint.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Strong customer service orientation and a collaborative, team-focused approach.
• Ability to work in the San Francisco office three days + per week and attend relevant events.
• Flexibility to work occasional evenings and overtime as event schedules require.
• Commitment to working cooperatively with colleagues and upholding Bain's Operating Principles.

US COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain's best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

• In California, the good-faith, reasonable annualized full-time salary range for this role is between $73,000 - 87,500. Placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.
• Annual discretionary performance bonus.
• This role may also be eligible for other elements of discretionary compensation.
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date.

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck.
• Generous paid time off, including parental leave, sick leave and paid holidays.
• Fully vested 401(k) company contribution.
• Paid Life and Long-Term Disability insurance.