Solution OwnerChicago, IL (Hybrid) - preferred; remote available in WI & MI • Full-Time
The roleThe Solution Owner owns the target-state design for our clients' Salesforce Revenue Cloud implementations and the trade-offs behind it, translating business requirements into a data model, security model, and automation strategy that holds up at real transaction volume and process complexity. The role leads cross-functional teams from requirements gathering through solution design and configuration, and carries a business development mandate: identifying client needs, defining solutions, and supporting pre-sales activities such as estimating and project planning. Our ideal candidate brings 5+ years of consulting experience, a track record leading Salesforce implementations, and a history of growing the business through strong client relationships.
This is a hybrid role based in our downtown Chicago office.
What you'll doSolution design & architecture- Lead technical discovery and own the solution design document, including every build-versus-configure call in it.
- Present the design and the reasoning behind it to business and IT stakeholders, and run architecture and design review sessions.
- Flag scope or technical risk directly, and sign off with the client on the design before build starts.
- Review build work against the approved design and catch drift before UAT.
- Validate that production matches the approved design at go-live, and hand the architecture to the client's team.
- Escalate platform risk (licensing, limits, data volume) before it reaches the client.
Project delivery- Lead teams of multiple consultants on an engagement from start to finish, ensuring quality of work and continued growth.
- Partner with the project manager on any scope or timeline call that touches the design, and mentor developers and the business analyst on the target architecture.
- Handle project management planning and execution for software implementations, and perform hands-on work throughout every phase of the project.
- Communicate and report project status to client leadership, including budget, risks, and general business issues.
- Respond to client needs quickly and professionally.
Business development- Participate in business development with prospective clients, including solution definition, pre-sales, estimating, negotiating, and project planning.
- Understand client business processes and technology needs in concert with Salesforce Revenue Cloud to create work plans, pricing estimates, and long-term program roadmaps.
- Stay motivated to identify business within your own network, drawing on past relationships to generate new business.
What you bringREQUIRED
- 7+ years of experience in a business analyst or consulting manager role on software implementation projects, with a proven track record of successful implementations as the project lead.
- Hands-on experience with Revenue Cloud Advanced (RCA) and Revenue Cloud Basic (RCB), CPQ: configuration, pricing and quoting models, and the migration path between them.
- Strong command of the Salesforce data model, sharing, and security architecture at enterprise data volume.
- Working knowledge of Flow, Apex, and integration patterns, deep enough to review a build, defend a design choice, and document it for a client's architects.
- Track record leading discovery workshops with client resources as part of project scoping and delivery, and experience serving as the primary point of contact for customers.
- Comfortable running a room of executives and engineers at once, and saying no to a request that breaks the architecture in terms the client accepts.
- Ability to travel up to 50%, and comfortable working in a small company and a fast-paced environment.
- Eligible to work in the United States without limitation.
PREFERRED
- Bachelor's degree or equivalent work experience.
Compensation & benefits- Base salary $190,000-$225,000, commensurate with experience.
- 15% performance bonus, full medical, dental, vision coverage, and 401(k) with company match.
- Short-term and long-term disability coverage.
- Unlimited PTO.
- Home internet and mobile phone reimbursement.
- Flexible schedule, hybrid from our downtown Chicago office.
How to applySend your resume and a short note on a client engagement you've led to [email protected].
