Full Job Description
Solution Consultant - Scientific & Lab Informatics
Zifo is seeking a passionate Solution Consultant who can work at the intersection of business strategy, science, and technology to unlock greater value from scientific and operational data and systems. The role requires deep expertise in scientific informatics, along with strong product management, technical business analysis, and change management capabilities. This individual will partner closely with scientific stakeholders, IT teams, and business leaders to define product vision, design high-value solutions, and ensure successful adoption. This role goes beyond delivery, serving as a trusted advisor to shape solutions that accelerate scientific processes, improve decision-making, and deliver measurable value.
Requirements
Responsibilities
3Establish and drive the lab informatics vision and product roadmap for customers, aligning initiatives to scientific and business outcomes while providing oversight to ensure consistency and strategic direction
3Define success metrics and KPIs aligned to business value
3Lead system modernization and digital transformation initiatives that accelerate scientific productivity, maximize data value, and drive integration across systems and platforms within connected lab environments, thoughtfully incorporating emerging technologies such as AI
3Partner with stakeholders to understand scientific, technical, and operational needs and translate them into scalable, high-impact solutions
3Design solution architectures and workflows, remaining hands-on in implementation to improve efficiency, usability, and overall solution quality
3Lead change management initiatives and drive adoption outcomes, conducting gap analyses to assess organizational readiness and establish scalable mitigation strategies
3Build deep, trusted relationships with customer stakeholders, acting as a strategic advisor to shape solutions and influence decision-making
3Proactively anticipate and identify customer challenges, clarify complex problems, and act decisively to resolve them
Required Qualifications
3Bachelor's or Master's degree or equivalent in Life Sciences or a related field
3Experience in pharmaceutical, biotechnology, or broader life sciences environments, with a strong understanding of end-to-end drug development processes and the scientific and operational ecosystems that support them
3Exceptional communication skills, with experience leading successful cross-functional initiatives and managing stakeholders at multiple levels
3Demonstrated sense of ownership in the success of engagements with clients
3Demonstrated experience in product management, business analysis, and/or informatics strategy roles
3Proven experience with laboratory informatics systems (e.g., LIMS, ELN, scientific data platforms)
3Familiarity with Agile methodologies and SDLC processes is a plus
Additional Preferences
3Willingness to travel/relocate based on project or business needs
3A strategic, big-picture thinker who can also execute effectively at a detailed level
3Collaborative and able to work across diverse, cross-functional teams
3Adaptable and comfortable navigating ambiguity
3Proactive, self-driven, and results-oriented
Benefits
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.