Salary: $71,328.55 - $114,125.68 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number:Department: Social Services
Division: Social Work Services/Children
Opening Date: 10/21/2026
Closing Date: 10/30/2026 11:59 PM Eastern
Salary Grade: 116
Position OverviewThis position is located in the Children Services' section.
Examples of DutiesThe primary purpose of this position is the supervision of Child Protective Service Intake unit. This unit supervisor will assure that all statutory and policy requirements for protective service intake are met, and that no systems issues interfere with this mandated function. The unit supervisor will also be responsible for coordinating the activities of the Intake Social Workers in relation to other intake functions within the section.
The program activities for the Child Protective Service Intake unit will include the receiving, documentation, screening, and assignment of referrals for investigation. This supervisor is responsible for the preparation of the schedule for emergency coverage and dictation schedule. This supervisory position is also responsible for the preparation of monthly reports regarding data from the intake unit. Additionally, the Intake Supervisor is responsible for fielding calls from social service agencies of other states regarding information needed on pending cases. The supervisor in this position is required to have a knowledge base and practice wisdom base of Child Protective Service Intake and Investigation. This is required since this supervisor may have to provide occasional back-up to the Extended Duty Supervisor.
Minimum Qualifications Master's degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and two years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.
Knowledge, Skills and Abilities Knowledge of methods and principles of casework supervision and training; considerable knowledge of social work principles, techniques, practices, and their application to specific casework and community problems; considerable knowledge of behavioral and socioeconomic problems and their treatment, and governmental, private organizations and community resources; considerable knowledge of the laws, regulations, and policies which govern social work programs; ability to supervise, train, or orient lower-level social workers; ability to express ideas clearly and concisely and to plan and execute work effectively.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Driver's License.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Duties of this position require the use of the employee's personal vehicle.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact Human Resources @ (910) 677-2739.
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01
Which of the following best describe your highest related level of education?
- High School Diploma/GED
- Some College Coursework, No Degree
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
02
Do you possess a MSW from an accredited university?
03
Do you possess a BSW from an accredited university?
04
If you do not have a BSW or MSW, please select the type of major that you possess from the following list.
- Counseling and Guidance
- Rehabilitation Counseling
- Sociology
- Psychology
- Counseling Psychology
- Family Studies
- Criminal Justice
- Therapeutic Recreation
- Special Education
- Child Development and Family Relations
- Other
05
If your major was not listed, please list the major you possess.
06
Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?
- Less than 6 months
- 12 to 17 months
- 18 to 23 months
- 2 years
- 3 years
- 4 years
- 5 years or more
- None of the above
07
Do you have supervisory experience?
08
How many years of supervisory experience do you have?
- 8+ years
- 6-7 years
- 4-5 years
- 2-3 years
- One year or less
- None
09
Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed. Information not included in the application will not be used for evaluation purposes; resume will not be used in lieu of application.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.
Required Question
