Job DescriptionHarborview Medical Center's Ambulatory Surgical Division has an outstanding opportunity for a
Manager of Program Operations - Surgical Scheduling.
WORK SCHEDULEPRIMARY JOB RESPONSIBILITIES- Lead day-to-day surgical scheduling operations, ensuring consistent scheduling practices, workflows, and standards across multiple surgical specialties.
- Partner with clinic managers, surgical leaders, and perioperative teams to improve scheduling efficiency, resolve operational barriers, and support timely patient access to surgical care.
- Monitor scheduling performance, identify delays, backlogs, and workflow issues, and implement operational improvements to enhance service delivery.
- Serve as the subject matter expert for surgical scheduling operations, supporting process improvements, policy implementation, and adoption of new technologies.
- Oversee surgical block management activities, including monitoring block utilization, capacity, and allocation of operative resources.
- Manage the surgical block marketplace, facilitating the redistribution of available operating room time to maximize surgical capacity and access.
- Analyze utilization and capacity data, develop reports and operational insights, and recommend strategies to improve operating room efficiency.
- Implement training, onboarding, and competency programs for surgical scheduling staff, ensuring adherence to established workflows, policies, and quality standards.
- Conduct quality reviews and performance audits, using findings to drive staff education, process improvements, and operational excellence.
- Supervise and manage the surgical scheduling float pool, including staffing, performance management, workforce deployment, employee development, and change management initiatives.
REQUIREMENTS- Bachelor's Degree in business, health administration, communications, public health, project management
- 3 year's Surgical Scheduling experience and program management specific to surgery scheduling and outpatient ambulatory surgical specialties workflows.
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Compensation, Benefits and Position DetailsPay Range Minimum:$90,000.00 annual
Pay Range Maximum:$114,000.00 annual
Other Compensation:Benefits:For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:First Shift (United States of America)
Temporary or Regular?This is a regular position
FTE (Full-Time Equivalent):100.00%
Union/Bargaining Unit:Not Applicable
