Social Media & Community Manager

TrueShort

$70K — $95K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years of experience in social media, content, or community management, preferably in consumer-facing roles
  • Proven success in growing social media accounts from scratch
  • Deep understanding of TikTok, Instagram, X, and YouTube algorithms
  • Obsessive knowledge of internet culture and trends
  • Passion for movies, TV, and storytelling
  • Experience coordinating with UGC creators or influencers
  • Familiarity with using AI tools in content creation
  • Strong copywriting skills that drive engagement
  • Highly organized and self-directed, able to manage high-volume content production
  • Enthusiasm for AI as a creative tool for independent storytellers

Responsibilities

  • Own the content calendar and manage daily posts across all platforms
  • Develop and execute the organic social strategy to enhance brand and subscriber growth
  • Craft engaging, platform-appropriate copy that captures attention
  • Collaborate with design and editorial teams for high-quality content production
  • Utilize AI tools to improve the efficiency and originality of content creation
  • Create buzz and anticipation around new series releases
  • Engage promptly and with personality with followers in comments and DMs
  • Proactively reach out to relevant creators and communities for organic growth
  • Oversee UGC creators and their content output
  • Analyze performance data and adjust strategies based on analytics

Benefits

  • Office space in New York City
  • Health, dental, vision, and life insurance coverage
Full Job Description
Social Media & Community Manager

The Role

We're looking for a Social Media & Community Manager who lives and breathes internet culture, obsesses over what makes content go viral, and treats every new series drop like a major theatrical release. This is not a "post and ghost" social media job - it's a full-stack content and community role at the intersection of streaming and AI filmmaking.

You'll own TrueShort's organic social presence across TikTok, Instagram, X, and YouTube - growing our brand across AI filmmakers, building a passionate community, and converting followers into subscribers. You'll also manage a network of UGC creators and automated accounts, making organic social a genuine growth engine for the business.

If you have strong opinions about what's trending, a feel for the algorithm, and the creative instincts to make a streaming brand feel culturally alive - this role is for you.

What You'll Do

Content Strategy & Creation
  • Own the content calendar across TikTok, Instagram, X, and YouTube - planning, creating, editing, and posting daily
  • Develop and execute the overall organic social strategy, balancing brand awareness with subscriber acquisition
  • Write sharp, platform-native copy and captions that stop the scroll
  • Collaborate with editors and designers to produce polished, on-brand content at a high cadence
  • Use AI tools to accelerate content production without sacrificing quality or originality
  • Make every new series release feel like a major cultural event - building anticipation, momentum, and conversation

Community & Engagement
  • Respond to comments, DMs, and replies across all platforms - promptly and with personality
  • Proactively engage with relevant creators, accounts, and conversations to grow our reach organically
  • Facilitate and grow a passionate community of both fans and AI film enthusiasts
  • Engage authentically within the AI filmmaking community on social media
  • Handle customer service emails and support tickets, escalating issues where appropriate

Distribution & Growth
  • Manage a network of UGC creators who post daily on their own accounts - briefing, coordinating, and reviewing their content
  • Manage automated organic TikTok accounts as part of a broader distribution strategy
  • Drive measurable growth in brand awareness, follower counts, and new subscriber acquisition through organic channels

Analytics & Optimization
  • Track, report on, and act on performance analytics across all platforms
  • Spend dedicated time studying what's going viral on TikTok and Instagram - reverse-engineering trends and applying them to our content
  • Continuously test and iterate on formats, hooks, and posting cadences to improve performance


What You Bring
  • 3-6 years of experience in social media, content, or community - ideally in consumer
  • Proven track record of growing an account from the ground up - bring the receipts
  • Deep fluency in TikTok, Instagram, X, and YouTube - you understand how each platform's algorithm works and how to play to its strengths
  • Obsessive awareness of internet culture, memes, trends, and what makes things spread
  • Genuine love of movies, TV, and storytelling - you'll need it to bring our content to life authentically
  • Experience managing or coordinating with UGC creators or influencers
  • Comfort using AI tools in your creative workflow
  • Strong copywriting instincts - you write captions that get engagement, not just impressions
  • Highly organized, self-directed, and able to manage a high-volume content operation without dropping the ball
  • Passion for the idea that AI can unlock creativity for independent storytellers
  • Bonus: experience in streaming, entertainment, or consumer subscription


Details
  • Full-time
  • New York (in-office)
    • If you're not in NYC but are a really strong fit, feel free to apply as well.
  • Work directly with the founder on a small, hungry team
  • Real revenue & real traction


Perks
  • Office space in NYC
  • Health, dental, vision & life insurance

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