ServiceNow Developer/SME

General Dynamics Information Technology, Inc.

$187K — $253K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of related experience in software development
  • Proficient in ServiceNow technologies including ITSM, CMDB, SAM, and APM
  • Strong coding skills in JavaScript and web development using HTML/CSS, Angular JS, Jelly/XML
  • Familiarity with Agile development methodologies
  • Must be a US citizen

Responsibilities

  • Architect and design solutions based on customer requirements
  • Develop and implement solutions within the ServiceNow platform
  • Collaborate with development teams to troubleshoot and deploy updates
  • Lead the ITSM Development Team to achieve project goals
  • Prepare strategy and solution documents for customer recommendations

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) plan with company match
  • Flexible work hours and various paid time off options
  • Disability and life insurance coverage
  • Regular reviews of benefits to keep offerings competitive
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
Confidential

Public Trust/Other Required:
Other

Job Family:
Software Engineering

Job Qualifications:

Skills:
ServiceNow App Engine Studio, ServiceNow Discovery, ServiceNow IT Service Management (ITSM), ServiceNow Now Assist, ServiceNow Platform
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
Yes

Job Description:

ServiceNow Developer SME

The ServiceNow Developer SME position will work primarily architecting, designing, and developing solutions as part of Development team working in an Agile format. This position will be responsible for architecting a solution based on customer requirements. They should be able to design, develop solutions within ServiceNow. This person should be able to create strategy and solution papers as recommendations to the customer.

This person should have a good understanding of Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, App Engine, SPM, and APM

Person should be proficient in developing code using JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML.

the work you'll do at GDIT will be impactful to the mission of DHS customer. You will play a crucial role in in the following areas:
• Lead/Manage/Support
• Lead/Manage/Support ITSM Development Team
• Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform
• Drive outcomes and work with development teams to innovate, resolve challenges, etc.

WHAT YOU'LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The Software Developer Senior must have:
• Education: Technical Training, Certification(s) or Degree
• Experience: 10+ years of related experience
• Technical skills: JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML.
• US citizenship required
• Role requirements: Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, and SPM, and APM

The likely salary range for this position is $187,000 - $253,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Remote

Work Location:
USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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