Known

Senior Specialist, Ad Operations

Known$80K — $90K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of digital operations experience in media agencies focusing on ad tagging and pixeling.
  • Strong understanding of the ad-tech landscape with a passion for its evolution.
  • Ability to work autonomously and adhere to project timelines effectively.
  • High attention to detail and commitment to quality assurance.
  • Proficient in HTML, JavaScript, and web technologies for ad tag implementation.
  • Experience in managing and analyzing campaign performance data.

Responsibilities

  • Collaborate with media teams to ensure seamless integration and communication in ad operations.
  • Maintain high standards of professionalism and operational excellence in daily tasks.
  • Ensure quality implementation of ad operations, focusing on tagging and pixeling accuracy.
  • Monitor and evaluate operational efficiency, optimizing workflows for better productivity.
  • Stay informed on ad tech trends and privacy regulations to inform campaign execution strategies.
  • Conduct research on industry trends to provide actionable insights and recommendations.
  • Oversee multi-platform campaign execution, ensuring accurate ad tag and pixel setup.

Benefits

  • Unlimited paid time off
  • 401k with company matching and no vesting period
  • Annual bonuses
  • Generous medical plan
  • Paid parental leave
Full Job Description
About the role:

The Website Analytics & Measurement Engineer is a crucial member of the Media Science group, offering technical campaign launch and management support to Known's media teams. This role reports to the Media Science lead and is pivotal in driving operational excellence and innovation in our ad operations.

This role demands a proactive, solution-oriented mindset, with a keen eye for detail and a commitment to operational and quality excellence. The Website Analytics & Measurement Engineer will play a key role in shaping the operational success of our media campaigns, driving continuous improvement and innovation in our ad operations practices.

WHO YOU ARE AND WHAT YOU HAVE
  • 1-3 years of hands-on experience in digital operations within media agencies, with a strong focus on ad tagging, pixeling, ad trafficking, and troubleshooting within an executional workflow
  • Deep understanding of and passion for the ad-tech landscape
  • Ability to work independently with minimal supervision and execute tactical responsibilities effectively according to shared timelines
  • High attention to detail with a commitment to QA
  • Expertise in HTML, JavaScript, and other web technologies for effective ad tag and pixel implementation.
  • Experience in managing and analyzing campaign data.

Must have (technical):
  • Pixeling experience for tracking/measurement: Knowledge and proficiency on major tracking platforms such as Google Tag Manager (GTM). Functional knowledge of other tag management solutions (Adobe, Tealium, Oracle, Segment) preferred. App tracking a major plus.
  • Working knowledge of tag/event management of major social platforms (Meta, Youtube, LinkedIn, Tiktok, X, Snap etc.)
  • Ad server trafficking : Google Campaign Manager (GCM)

WHAT YOU'LL DO

Team Collaboration and Leadership Expectations:
  • Foster a collaborative environment and guide Ad Ops communications across the media practice, ensuring seamless integration and alignment with broader team goals.
  • Lead by example in maintaining high standards of professionalism and operational excellence.

Ad Operations Efficiency and Quality Assurance:
  • Focus on the quality of Ad Operation implementation, emphasizing the accuracy and efficiency of ad tagging and pixeling processes.
  • Monitor operational efficiency and quality assurance, ensuring all campaigns are executed flawlessly and meet internal standards.
  • Regularly evaluate and optimize workflows and processes to enhance team productivity and campaign performance.

Strategic Contribution:
  • Stay abreast of industry changes, particularly related to ad tech, privacy regulations, and cookie deprecation, to anticipate and mitigate potential impacts on campaign execution.
  • Lead research and analysis on emerging trends in the ad tech industry, providing actionable insights and recommendations for adapting to these changes.
  • Contribute to the development of operational strategies and innovative solutions that address evolving market conditions and client needs.

Ad Operations Execution and Oversight:
  • Oversee the end-to-end process of multi-platform advertising campaign execution, from advising pre-campaign planning including measurement and attribution setup to post-launch analysis and optimization.
  • Ensure the accurate setup of ad tags and pixels, collaborating with media partners and creative teams to meet technical requirements and campaign objectives.
  • Manage and optimize the Creative Rotation Sheet (CRS), ensuring all details are current and accurately reflect campaign specifications.
  • Troubleshoot and resolve any ad serving or tracking issues promptly, maintaining campaign integrity and performance.
  • Collaborate with digital media teams to implement creative and strategic campaign adjustments as needed.

SOME OF OUR PERKS
  • Unlimited paid time off
  • 401k with company matching and no vesting period
  • Annual bonuses
  • Generous medical plan
  • Paid parental leave

The base salary for this position is $80K - $90K.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

About Known

Known is an artificial intelligence platform that helps businesses automate their customer support and sales processes. The company's platform uses natural language processing and machine learning to understand customer inquiries and provide personalized responses, reducing the need for human intervention. Known's solution can be integrated with a variety of communication channels, including email, chat, and social media, and can be customized to meet the specific needs of each business. The company was founded in 2017 and is headquartered in San Francisco, California.
Learn more about Known
Size
50 employees
Industry
Founded
2017

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