The Travelers Companies, Inc

Senior Solutions Architect

The Travelers Companies, Inc$139K — $230K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s in a technology-related field or equivalent experience.
  • 8 years of architecture experience in a relevant environment.
  • Hands-on experience with cloud-native app design, preferably on AWS.
  • Knowledge of software architecture patterns such as microservices and event-driven architecture.
  • Familiarity with AI/ML service integration and associated challenges.

Responsibilities

  • Architect software systems to support business transformation.
  • Develop architecture roadmaps aligned with business goals.
  • Identify and communicate architectural risks and opportunities.
  • Drive an AI-first approach in solution design.
  • Document architects through Architecture Decision Records (ADRs).
  • Evaluate and recommend architectural patterns based on specific problem domains.
  • Provide hands-on guidance and support during development phases.

Benefits

  • Comprehensive health insurance from the first day of employment for employees and eligible family members.
  • 401(k) contributions matched dollar-for-dollar up to 5%, plus an annual contribution for student loan payments.
  • Minimum of 20 days Paid Time Off annually, plus nine paid holidays.
  • Wellness program with resources for health and mental well-being and free counseling.
  • Encouragement of community involvement through a Matching Gift and Volunteer Rewards program.
Full Job Description
Job Category
Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$139,400.00 - $230,000.00

Target Openings
1

What Is the Opportunity?
Travelers is seeking a Senior Solutions Architect to join our Enterprise Technology Solutions organization. This is a senior-level architecture role focused on designing, documenting, and guiding the technical direction of software systems that support business transformation. You will work directly alongside engineering teams to shape how solutions are architected – defining AI-native, cloud-native and large-scale architectural patterns, evaluating design trade-offs, writing Architecture Decision Records (ADRs), and presenting multiple solution options with clear pros and cons. You’ll be building this platform from the ground up, giving you the rare opportunity to shape its architectural foundation. This role is ideal for experienced architects who want to bring their expertise to a larger, more complex enterprise environment.What Will You Do?
  • What Will You Do?

    Scope:

    Responsible for architecture within one or more segments or domains, supporting a platform modernization effort for a single business unit.

    Technical Execution:

  • Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.
  • Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.
  • Design and drive an AI-first architectural approach across the platform, proactively identifying opportunities for AI and agentic architecture in solution design.
  • Design and document solution-level architectures for new and evolving systems, including conceptual, logical, and solution architecture views, service decomposition, API design, data flow, and integration patterns.
  • Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
  • Evaluate architectural trade-offs across patterns (e.g., event-driven, request/response, CQRS) and recommend the right approach for a given problem domain.
  • Apply Hands-on experience with agentic frameworks and tooling across the LangChain ecosystem, cloud-native agent platforms (AWS Bedrock AgentCore, Azure AI Foundry / Azure AI Agent Service), or equivalent.
  • Familiarity with architecting for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
  • Provide architectural direction on technical patterns and must be comfortable with hands-on prototyping and technology proof of concepts using AI assisted coding tools (Cursor, Claude Code etc.)
  • Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
  • Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges.
  • Perform other duties as assigned

Strategic Accountability:

Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions. Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms. Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment. Influence architectural direction across teams through well-reasoned recommendations, building consensus. Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.

    What Will Our Ideal Candidate Have?
    • Technical Expertise & Education:
    • Bachelor’s in technology related field or equivalent, with 8 years of architecture experience.
    • Experience with cloud-native application design across AWS, Azure, or GCP (Preferred AWS).
    • Understanding of solution architectural patterns including microservices, event-driven architecture, API design, data modeling, and distributed systems concepts.
    • Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
    • Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
    • Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps

    Strategic & Business Acumen:

    • Extensive experience working an agile operational model.
    • Experience supporting transformational change.
    • Able to adjust plans, priorities and strategies in response to changing circumstances.
    • Strong knowledge of the insurance industry, with Insurance technology experience preferred.
    • Understanding of value creation and business capability models.
    • Experience identifying and analyzing problems and opportunities, evaluating alternatives, and exercising sound judgment to make and commit to decisions.
    • Proven ability to work collaboratively with teammates to achieve mutually responsible results.
    • Strong and effective verbal, written and listening communication skills.

    What is a Must Have?
    • Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
    • 6 additional years of architecture/software engineering experience.

    What Is in It for You?
    • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
    • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
    • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
    • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
    • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

    About The Travelers Companies, Inc

    Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

    The Travelers Companies, Inc Careers

    Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

    Explore Job Opportunities and Growth

    At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

    Internship Programs: A Gateway to Employment

    Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

    Culture and Benefits

    At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

    Hiring Process: What to Expect

    Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

    Career Development and Training

    We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

    Join Our Team

    Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

    Stay Connected

    Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

    Explore Careers at The Travelers Companies, Inc

    Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
    Learn more about The Travelers Companies, Inc
    Size
    30,800 employees
    Market Cap
    $44.1 billion
    Industry
    Net Income
    $2.6 billion
    Founded
    1853
    5 Year Trend
    +4.7%
    Revenue
    $32 billion
    NASDAQ

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