Location: Dallas-Fort Worth metropolitan area. Hybrid, 2-3 days on-site.
Employment Type: Full-time, W-2 Hourly or C2C.
Compensation: $60/hr - $65/hr W-2 Hourly, $120,000 - $130,000 FTE, or $70/hr - $78/hr C2C.
Requirements: Must be authorized to work legally in the US without sponsorship, now or in the future.
About the RoleWe are seeking a seasoned Scrum Master to join Concord as a full-time consultant, supporting our retail vertical on large-scale initiatives.
This role is ideal for someone who thrives at the intersection of Agile delivery and digital commerce, with a solid understanding of web application development lifecycles in retail/e-commerce environments. You'll work closely with cross-functional teams to enable high-performing Agile practices, ensuring timely, high-quality delivery of customer-facing digital solutions.
What You Will Be Doing- Serve as a dedicated Scrum Master for one or more Agile delivery teams driving enterprise-scale retail and eCommerce initiatives.
- Lead and facilitate all Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
- Partner closely with Product Owners to maintain a well-prioritized, data-driven backlog aligned with business and customer outcomes.
- Support teams working across key eCommerce domains such as conversion funnels, cart/checkout, order flows, inventory, loyalty, OMS, CMS, promotions, payments, search, and analytics.
- Identify, communicate, and remove blockers to ensure predictable, high-quality sprint delivery across distributed teams.
- Coach teams and business partners on Agile best practices, continuous improvement, and enterprise ways of working.
- Drive transparency and alignment across product, engineering, QA, UX/UI, data, and retail business teams.
- Monitor and report on sprint metrics (velocity, burndown, team health) and translate insights into actionable improvements.
- Support dependency management, risk mitigation, and cross-team coordination within a scaled Agile environment (e.g., SAFe, LeSS, Nexus).
What We Are Looking For- 7-10+ years as a Scrum Master or Agile Delivery Lead supporting complex retail or digital commerce organizations.
- Deep experience with eCommerce platforms, digital retail workflows, and optimization of customer-facing experiences.
- Prior experience supporting enterprise-wide programs or multi-team delivery environments.
- Strong understanding of Agile/Scrum and related frameworks; able to coach at the team and stakeholder level.
- Hands-on experience with tools such as Jira, Confluence, and Agile reporting dashboards.
- Relevant certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP, or similar.
- Background working in consulting, enterprise transformation, or high-scale retail environments.
- Familiarity with Salesforce Commerce Cloud (SFCC), composable commerce, or other digital commerce ecosystems is a plus.
What We Offer (W2 Employment)- Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
- Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses.
- Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
- Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
- Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
- 401(k) Retirement Savings: 1% employer match.
- Career Growth Opportunities: Pathways for advancement and skill development.
- Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
- PTO & Holidays (only W-2 Salary): Paid time off for vacation, sick days, and personal time. We offer 8 company-paid holidays, plus 1 floating holiday.
