5+ years of project management or process improvement experience required.
3+ years managing cross-functional teams required.
7+ years of project management or business analysis experience preferred.
Experience in a healthcare or research environment preferred.
Responsibilities
Identify and organize projects by defining scope, goals, and deliverables.
Perform needs analyses to ensure institutional needs are met.
Secure project approval and manage progress, resources, and timelines.
Facilitate discussions to achieve mutually agreed goals.
Manage project execution, tracking progress and mitigating risks.
Complete post-project evaluations to assess outcomes and lessons learned.
Communicate project objectives and status to stakeholders regularly.
Benefits
Comprehensive health insurance options.
Retirement savings plan with employer match.
Generous paid time off and holiday schedule.
Professional development opportunities and training.
Supportive work environment focused on collaboration.
Full Job Description
SHIFT: Day (United States of America)
A Brief Overview This role will maintain an advanced portfolio of complex projects that meet the emerging needs of the department. This individual will work with departmental leadership to develop project plans that align with the strategic goals of the organization, with a focus on process improvement and change management.
The Project Manager will also serve in a consulting role in cross-disciplinary projects that leverage the department's expertise.
What you will do
Project Identification
Identify and organize projects by defining project scope, goals and deliverables
Perform needs analyses to ensure that institutional needs are met
Identify key stakeholders and appropriate project team members
Project Initiation and Planning
Secure project approval, determines resource availability, timeline and financial commitment, and manages project progress
Facilitate discussions to meet mutually agreed upon goals
Coordinate complex customer input, ideas and feedback
Complete detailed project plan documents, including project work breakdown structure, schedule, roles and responsibilities
Manage and communicate project objectives and goals to the project team
Present project plan documents to key stakeholders and audiences
Project Execution
Manage project execution from start to finish including tracking progress, identifying issues and mitigating risks
Establish rapport with collaborating departments and teams
Meet regularly with project sponsors including to communicate progress toward project milestones and project status, provide insights into project health, proactively escalate issues and provide recommendations for bringing projects back into alignment with expected outcomes when needed
Project Closure
Complete post-project evaluations to determine project outcomes
Ensure project outcome is in alignment with desired impact and results
Complete lessons learned and present outcomes and findings to key stakeholders and audiences
Assemble and archive project documents
Education Qualifications
Bachelor's Degree - Required
Master's Degree - Preferred
Experience Qualifications
At least five (5) years project management, quality or process improvement experience - Required and
At least three (3) years experience managing cross-functional teams - Required
At least seven (7) years project management, quality or process improvement experience - Preferred or
At least seven (7) years business analysis experience - Preferred or
At least three (3) years healthcare or research related environment - Preferred
Skills and Abilities
Advanced knowledge of Project Management Body of Knowledge guidelines (PMBOK) including productivity tools, project charters, work plans and budgets.
Intermediate knowledge of Business Analysis Body of Knowledge guidelines (BABOK)
Intermediate knowledge of quality improvement methodologies (Lean, Six Sigma)
Advanced knowledge of change management principles including organizational dynamics, change theory, and improvement methods / tools
Advanced knowledge of risk management principles
Intermediate knowledge of healthcare / research operations and systems
Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, presentation & diagramming software (Word, Excel, PowerPoint, Visio)
Excellent verbal and written communications skills
Excellent time management skills
Excellent organizational skills
Excellent analytical skills
Excellent negotiation skills
Ability to work independently with minimal supervision
Ability to gather, analyze and make recommendations/decisions based on data
Ability to collaborate with stakeholders at all levels
Ability to influence others to accomplish tasks outside of the direct span of control
Licenses and Certifications
Certified Associate in Project Management (CAPM) - Project Management Institute (PMI) - - Preferred
Six Sigma Black Belt (CSSBB) - American Society for Quality (ASQ) - - Preferred
Six Sigma Green Belt (CSSGB) - American Society for Quality (ASQ) - - Preferred
SALARY RANGE:
$107,200.00 - $142,100.00 Annually
Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.
At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.
About Children's Hospital of Philadelphia
The Children's Hospital of Philadelphia (CHOP) is a pediatric healthcare facility that provides a range of medical services to children and families. The hospital was founded in 1855 and is located in Philadelphia, Pennsylvania. CHOP has a team of over 16,000 employees, including doctors, nurses, and other healthcare professionals. The hospital offers services such as primary care, specialty care, and surgical services. CHOP is consistently ranked as one of the top children's hospitals in the US by U.S. News & World Report.
