Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.
To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with external partners. The role develops strategies, budgets, funding proposals, and operating plans to enable successful program delivery and execution.
The Senior Program Manager also leads Agile practice enablement and transformation, establishing enterprise standards, coaching teams and leaders, removing impediments, and driving continuous improvement. Working across Digital Excellence in Health (DxH), Ontario Health Regions, the Ministry, Health Service Providers, and other partners, the role builds strong collaborative relationships and influences stakeholders to deliver coordinated, high-quality outcomes.
Key Responsibilities
- Lead Digital’s transformation through enterprise standards, strategic guidance, Centre of Excellence leadership, Agile coaching, impediment removal, and continuous improvement.
- Standardize Agile team practices and delivery approaches to improve team effectiveness, optimize ways of working, and strengthen delivery across the organization.
- Lead the strategy, planning, execution, and performance evaluation of complex, often province-wide programs.
- Engage and communicate effectively with senior leaders, executives, the Board, funders, government partners, and other internal and external stakeholders.
- Provide thought leadership, subject matter expertise, coaching, and guidance to program teams and partners.
- Lead change across programs, working collaboratively with peers and partners to support effective execution and adoption.
- Partner across enterprise programs to align priorities, enable collaboration, and deliver consistent outcomes.
- Provide client service to internal teams, government, and external health system partners.
- Make and support complex decisions with significant organizational impact, requiring sophisticated solutions and long-term corrective action.
Program Outcomes
- The Senior Program Manager supports the achievement of program objectives aligned with Ontario Health values and the DxH operating model, ensuring:
- DxH and Ontario Health partners are informed, supported, and equipped to operationalize Ministry, DxH, and organizational strategies and initiatives.
- Program partners understand and support Ministry, DxH, and Ontario Health processes and plans.
- Partners understand digital assets and services and their value in enabling care and supporting business needs.
- Employees understand how their work contributes to broader Ontario Health objectives.
- Partners are supported in coordinated planning and delivery of high-quality, accessible clinical care enabled by digital and virtual tools.
- Program partners feel engaged, valued, informed, and that their needs are recognized and addressed.
Qualifications
Education and Experience
- Bachelor’s or Master’s degree in Business, Health Studies, Public Administration or related field, or equivalent experience.
- Project Management, Agile Certification or related professional designation as an asset.
- Enterprise Agile coaching experience and proficiency with Agile frameworks and tools, including Azure DevOps or Jira, as an asset.
- 7 to 10 years of overall experience in related roles with progressively increasing scale, scope, and execution authority up to a leadership role.
- Experience in the health care sector and public service, with existing positive relationships, preferred.
- Extensive experience in contract and budget management, including standard terms and conditions.
- Experience working in a hybrid environment and effectively supporting teams virtually and in person.
- Experience planning and leading large meetings.
- Advanced knowledge and understanding of the Project Management Life Cycle and Software Development Life Cycle, as well as modern ways of working, including Agile/Scrum.
Key Competencies
- Exceptional leadership, motivational, interpersonal, and team-building skills, with a demonstrated ability to drive results and improve the impact of technology initiatives.
- Strong communication and influencing skills, including the ability to navigate conflicting interests, sensitive or controversial information, and crucial conversations.
- Strong knowledge translation skills with the ability to understand complex technical initiatives and communicate their meaning to diverse audiences.
- Strong relationship-building, consensus-building, contract negotiation, and management skills.
- Ability to manage and prioritize multiple projects concurrently while maintaining a strong delivery focus and sense of accountability.
- High degree of professionalism, discretion, flexibility, and adaptability, including appropriate handling of sensitive and confidential matters.
- Demonstrated ability to work independently and collaboratively within a team.
- Strong emotional intelligence and ability to actively listen, facilitate, and communicate complex content to large and diverse audiences.
- Ability to remain calm and rational under pressure.
- Political acuity and ability to effectively navigate relationships with government partners.
- Ability to make decisions with significant organizational impact.
Location: Ontario Health (OH) welcomes applications from candidates across Ontario. Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location
Employment Type:
Permanent Full time
Contract Length:
N/A
Salary Band:
Band 7
External Application Deadline Date:
November 23, 2026
