Bank of Montreal

Senior Offers Operations Specialist (12 Month Contract)

Bank of Montreal • $55K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of relevant experience in a similar role
  • Strong problem-solving skills with focus on root cause analysis
  • Curious mindset, eager to understand underlying processes
  • Data-driven decision maker skilled in data analysis
  • Excellent communicator, capable of simplifying complex ideas
  • Experience in process mapping and improvement is an advantage

Responsibilities

  • Manage offer creation process from intake to execution, ensuring timely and error-free launches
  • Lead projects and initiatives in the Offers domain, focusing on process improvement
  • Enhance documentation of the offer creation process for better clarity and understanding
  • Analyze current performance metrics in offer creation, identifying areas for improvement
  • Develop and implement process improvements in Marketing Operations to enhance service delivery and reduce risks

Benefits

  • Health insurance coverage
  • Tuition reimbursement for continued education
  • Accident and life insurance options
  • Retirement savings plans
  • Performance-based incentives and discretionary bonuses
Full Job Description

Application Deadline:

11/29/2026

Address:

250 Yonge Street

Job Family Group:

Strategy & Change

What You Will Do

The Offer Operations team supports the Marketing function at Blue Rewards in the execution and setup of offers. With that mandate of reducing risk, improving time to market and driving efficiency, Offer Operations lives at the intersection of Marketing, Ops, and Technology.

As a member of the Offers Operations team, you will become an expert on the systems and processes required to to setup offers with the end goal of driving process improvement and operational rigour to how we deliver offers across the organization.

How You Will Make Impact

  • Manage day-to-day offer creation in Marketing. From intake to execution, ensure all offers go live on time and are free from error.
  • Lead and deliver projects and initiatives in the Offers domain. Help drive process improvement and business enablement.
  • Improve documentation on the offer creation process. Help the team get better clarity and understanding of the inputs, outputs and systems involved in offer creation.
  • Measure current state performance in offer creation – help the team understand opportunities for improvement and create a measurement methodology to track the effectiveness of said improvements.
  • Develop and drive process improvements to our Marketing Operations ecosystem. Suggest and deliver ideas to help serve collectors faster, reduce risk and improve post live monitoring.

Qualifications

  • Minimum of 3-5 years of related work experience
  • Skilled problem solver. Good at narrowing in on the root causes of issues.
  • Naturally curious 6 wants to understand how things work under the surface
  • Data driven decision maker, comfortable manipulating and interpreting data
  • Effective communicator, able to simplify complex or technical topics in a clear and concise manner.
  • Experience with process mapping and process improvement are a plus

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group9s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group9s expected target for the first year in this position.

BMO Financial Group9s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Bank of Montreal

The Bank of Montreal is a Canadian multinational investment bank and financial services company. It provides a wide range of personal and commercial banking, wealth management, and investment banking products and services. The bank had revenues of CAD 23.6 billion in 2020.
Learn more about Bank of Montreal
Size
45,454 employees
Market Cap
$60.9 billion
Industry
Founded
1817
5 Year Trend
+9.1%
NASDAQ

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