Salesforce

Senior Manager, Global Cloud Campaigns

Salesforce$143K — $216K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in integrated campaign strategy, marketing, or management in a B2B environment.
  • Proven success in leading complex, full-funnel campaigns from start to finish.
  • Ability to translate business priorities and customer insights into actionable strategies.
  • Strong leadership skills in a large, global, matrixed organization.
  • Experience in developing customer journeys and campaign activation frameworks.
  • Analytical skills for measuring and optimizing campaign performance.
  • Excellent communication skills for engaging with senior leadership and cross-functional teams.

Responsibilities

  • Own and manage integrated campaign strategy and planning for designated product portfolio.
  • Translate insights into unique campaign narratives and actionable activation plans.
  • Develop customer journeys that incorporate brand, product, and demand generation.
  • Lead gap analyses to pinpoint opportunities for audience and message alignment.
  • Establish campaign objectives, audience priorities, and success metrics in collaboration with Product Marketing.
  • Guide the entire campaign lifecycle from strategy and creative development to performance review.
  • Collaborate with Paid Media to align on audience and investment strategies, optimizing offers.

Benefits

  • Collaboration with diverse teams across the organization.
  • Opportunity to lead high-impact campaigns in the cloud tech space.
  • Access to resources for professional development and team growth.
  • Participation in strategic planning with senior leadership and executives.
  • Engagement with innovative enterprise technology solutions.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

About the Role

The Global Cloud Campaigns (GCC) team is seeking a strategic, highly collaborative Senior Manager to lead integrated campaign strategy for an assigned portfolio of Salesforce products and solutions.

As the primary campaign partner to Product Marketing, you will translate business priorities, customer insights, and growth opportunities into cohesive, full-funnel campaign strategies. You’ll lead campaigns from planning through activation and optimization, working across Product Marketing, Creative, Content, Paid Media, Social, Field Marketing, and Program Management to bring globally scalable programs to market.

This role requires both strategic vision and executional rigor. The right candidate can identify the customer and business problems a campaign must solve, build a connected journey around those priorities, and mobilize cross-functional teams to deliver measurable results.

Key Responsibilities
Integrated Campaign Strategy
  • Own the end-to-end integrated campaign strategy for an assigned portfolio, including annual and quarterly planning.
  • Translate business priorities, audience insights, and customer buying triggers into differentiated campaign narratives and activation plans.
  • Develop full-funnel customer journeys that connect brand, product, demand generation, and field activation.
  • Lead journey gap analyses to identify opportunities across audiences, messaging, content, offers, channels, and lifecycle stages.
  • Establish campaign objectives, audience priorities, value propositions, and success measures in partnership with Product Marketing and GCC leadership.
  • Create content and offer prioritization frameworks based on customer needs, journey gaps, and potential business impact.

Campaign Development and Activation
  • Lead campaigns from strategy and creative development through launch, optimization, and performance review.
  • Develop campaign plans, strategic briefs, bills of materials, activation guides, and channel-targeting frameworks.
  • Guide the creative development process, including briefing, kickoff, stakeholder alignment, quality assurance, and launch readiness.
  • Identify opportunities to extend campaign content through webinars, syndication, localization, and regional activation.
  • Ensure campaign narratives and experiences remain connected and consistent across channels, markets, and stages of the customer journey.

Paid Media and Offer Strategy
  • Partner with Paid Media teams to develop audience, channel, investment, and offer strategies aligned with campaign priorities.
  • Define and prioritize offers across quarterly campaign cycles.
  • Maintain a clear, centralized view of active and upcoming offers for Product Marketing and activation teams.
  • Use campaign and media performance insights to optimize audience targeting, content, offers, and investment.

Product Marketing and Cross-Functional Leadership
  • Serve as a trusted strategic partner to Product Marketing leaders.
  • Maintain a strong understanding of product strategy, growth priorities, pipeline needs, customer challenges, and executive objectives.
  • Represent the Global Cloud Campaigns perspective in planning sessions, QBRs, MBRs, town halls, and other key operating rhythms.
  • Align Creative, Content, Social, Paid Media, Field Marketing, Sales, and regional teams around a shared campaign strategy.
  • Influence priorities and drive decisions across a highly matrixed global organization.

Program Leadership and Stakeholder Enablement
  • Lead cross-functional campaign kickoffs, partner reviews, and activation-planning sessions.
  • Equip Sales, Field Marketing, and global operating units with the strategy, messaging, content, and guidance needed to activate campaigns effectively.
  • Partner with Social and Field Marketing teams to coordinate promotional calendars, email programs, and regional activation.
  • Anticipate risks, resolve dependencies, and maintain momentum across complex, multi-stakeholder initiatives.
  • Support the onboarding and development of team members across the Global Cloud Campaigns organization.

Measurement and Optimization
  • Establish campaign KPIs and measurement plans aligned with business and customer objectives.
  • Analyze performance across channels, audiences, regions, and stages of the funnel to identify opportunities for optimization.
  • Translate data into actionable recommendations that improve engagement, conversion, pipeline, and overall campaign effectiveness.
  • Deliver clear, executive-ready performance narratives for leadership reviews and quarterly business discussions.

What We’re Looking For
Required Qualifications
  • 7+ years of experience in integrated campaign strategy, integrated marketing, or campaign management within a B2B enterprise environment.
  • Demonstrated success leading complex, full-funnel campaigns with end-to-end accountability.
  • Experience translating business priorities and customer insights into differentiated campaign strategies.
  • Proven ability to lead and influence within a large, global, matrixed organization.
  • Strong cross-functional leadership skills across Product Marketing, Creative, Content, Paid Media, Sales, and Field Marketing.
  • Experience developing customer journeys, campaign briefs, activation frameworks, bills of materials, and global enablement plans.
  • Strong analytical skills and experience measuring, communicating, and optimizing campaign performance.
  • Ability to navigate ambiguity, solve complex problems, and drive progress with a high degree of independence.
  • Excellent written, verbal, and executive communication skills.

Preferred Qualifications
  • Familiarity with enterprise technology, SaaS, CRM, AI, data, or related product categories and buyer journeys.
  • Experience developing account-based marketing strategies and programs.
  • Experience with analyst, publisher, or vendor-led programs, including content-syndication partnerships.
  • Knowledge of paid-media planning, audience strategy, offer development, and campaign optimization.
  • Strong program-management capabilities and a track record of delivering complex campaigns across multiple teams and markets.

About the Ideal Candidate

You are a seasoned integrated marketer who combines strategic vision with executional discipline. You understand how to move from a broad business priority to a focused customer problem, a compelling campaign idea, and a connected journey that delivers measurable results.

You are equally comfortable advising senior leaders, shaping strategy with Product Marketing, and working alongside activation teams to bring campaigns to life. You thrive in complexity, create clarity from ambiguity, and know how to align diverse stakeholders around a common goal.

Most importantly, you are motivated by impact: building campaigns that help customers recognize their challenges, understand why change is needed, and see Salesforce as the right partner to help them move forward.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Industry
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