The Senior Manager, Operations Finance provides portfolio-wide financial leadership, planning, analysis, and decision support for the Facilities Operations organization. The role is a finance business partner to Facilities Operations leadership for forecasting, budgeting, monthly reporting, and performance analysis, and long-range planning across the QTS operating portfolio.
This position focuses on enterprise and portfolio-level operating performance rather than ownership of individual assets. The Senior Manager will connect operational activity, staffing, maintenance, utilities, vendor programs, and other cost drivers to financial outcomes; improve forecast accuracy and transparency; and provide clear recommendations to support informed operating and investment decisions.
What You Will Do: (Job Responsibilities)Management Reporting and Performance Analysis• Prepare monthly, quarterly, and annual reporting for Facilities Operations, Asset Management, Finance leadership, and other senior stakeholders.
• Partner with Accounting to analyze actual performance against budget and forecast, isolate key business drivers, and provide concise explanations of material variances.
• Develop portfolio-level dashboards, scorecards, and key performance indicators that connect operational activity to financial performance.
• Assess trends in labor, repair and maintenance, utilities, security, national contracts, managed services, and other operating cost categories.
• Improve the timeliness, consistency, and executive readiness of Facilities Operations financial reporting.
Strategic Analysis and Decision Support• Build business cases, scenario analyses, and sensitivity models for major portfolio level operational initiatives, vendor programs, organizational investments, and cost-efficiency opportunities.
• Evaluate financial returns, portfolio impact, implementation risks, and measurable benefits associated with proposed operating initiatives.
• Support contract and sourcing decisions by helping validate baselines, savings assumptions, cost avoidance, and forecast implications.
• Provide financial insights that support operating model, resource prioritization, and portfolio growth decisions.
• Present findings and recommendations clearly to senior Finance and Operations leaders.
Process Improvement, Governance and Controls• Standardize portfolio-wide budgeting, forecasting, reporting, and variance-analysis processes for Facilities Operations.
• Partner with Accounting to align management reporting with recorded results and resolve classification, accrual, timing, and data-quality issues.
• Develop clear governance, approval pathways, documentation standards, and ownership expectations for significant operating initiatives and financial commitments.
• Identify opportunities to automate recurring analysis and reporting through planning systems and other enterprise tools.
• Maintain effective documentation, internal controls, and audit-ready support for key financial assumptions and reporting outputs.
Leadership Expectations• Lead cross-functional work through influence, clear communication, and disciplined follow-through.
• Build trusted relationships with executives, operating leaders, and finance partners across a geographically distributed portfolio.
• Develop scalable processes and tools that can support continued portfolio growth and increasing organizational complexity.
• Model sound judgment, ownership, accountability, confidentiality, and a continuous-improvement mindset.
• Provide coaching and support to analysts or other team members assigned to Operations Finance initiatives, as applicable. Other duties as assigned.
What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications) • Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
• At least 8 years of progressive experience in financial planning and analysis, operations finance, corporate finance, asset management, or a related discipline.
• Demonstrated experience leading budgeting, forecasting, management reporting, variance analysis, and financial modeling processes.
• Experience partnering directly with operational or functional leaders and converting business activity into financial insights and recommendations.
• Advanced proficiency in Microsoft Excel and experience working with enterprise financial, planning, and reporting systems.
• Strong executive communication, presentation, and stakeholder-management skills.
• Ability to manage multiple priorities, operate effectively with incomplete information, and deliver high-quality work in a fast-paced environment.
Nice to Have: (Preferred Qualifications, Education, Experience, Certifications) • MBA, CPA, CFA, or other relevant advanced degree or professional credential.
• Experience in data centers, real estate, infrastructure, energy, utilities, industrial operations, or another asset-intensive business.
• Experience supporting a large, rapidly growing, and geographically distributed operating organization.
• Proficiency with Power BI or similar business-intelligence tools and experience improving or automating financial reporting processes.
• Experience evaluating vendor programs, service contracts, staffing models, operating efficiencies, and portfolio-level cost drivers.
Other Key Skills: (KSAs) • Ability to work in an agile fast passed environment.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:- Roth and Traditional 401(k) matching contributions with immediate vesting
- Every employee is bonus or commission eligible
- Generous PTO, Paid Volunteer Days Plus Floating Holidays
- Stock Purchase Plan (SPP)
- 11 paid Holidays Annually/Holiday compensation when worked
- Pet and Legal Insurance
- Q-Rest Sabbatical Program
- Q-Anniversary Service Award Program
- Parental Leave
- Military Benefits Package
- QTS Charitable Matching Gift Program
- QTS Scholarship for Employee Dependents
- QTS Crisis Fund
- Wellness Program
- Tuition Reimbursement Program
