TD Bank

Senior Manager, Digital Strategy & Transformation

TD Bank$115K — $163K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree
  • 10+ years of relevant experience in strategy, digital transformation, or management consulting
  • Expertise in developing strategic narratives and written materials for executives
  • Strong knowledge in business planning, competitive insights, and roadmap development
  • Ability to influence and align senior stakeholders effectively

Responsibilities

  • Lead the formulation and articulation of the Digital strategy and multi-year roadmap
  • Manage cross-functional work activities to align with business priorities
  • Provide direction and input to complex enterprise projects as a subject matter expert
  • Create executive-level materials and strategic discussions to clarify priorities
  • Act as a strategic partner to the Head of Digital by bringing market and competitive insights
  • Simplify complex market and capability information into actionable narratives
  • Collaborate across teams to influence and drive alignment on strategic initiatives

Benefits

  • Comprehensive health and well-being benefits
  • Savings and retirement programs
  • Paid time off and banking benefits
  • Career development opportunities including training and mentoring
  • Reward and recognition programs
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Profile Summary

Lead the Digital strategy reporting directly to the Head of Digital, helping define the vision, strategic priorities, digital capabilities, execution delivery roadmap for Digital. Translate competitive market insights, enterprise priorities, and business objectives into clear strategic narratives, executive-ready recommendations, and actionable plans that align senior stakeholders and guide decision-making.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER
  • Shape and articulate the Digital strategy, vision, and multi-year roadmap in support of the Head of Digital and overall business priorities
  • Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
  • Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
  • Facilitate strategic discussions with senior leaders and create compelling executive-level materials, narratives, roadmaps, frameworks, and recommendations that clarify priorities and drive alignment
  • Act as a strategic partner to the Head of Digital and leadership team, bringing external market, competitive, customer, technology, and enterprise insights to identify future capability needs, strategic opportunities, and areas of risk
  • Translate complex strategy, capability, and market information into clear written materials and storytelling that can be understood and acted on by executive, business, and cross-functional audiences
  • Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed


SHAREHOLDER
  • Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
  • Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
  • Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
  • Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
  • Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
  • Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
  • Lead relevant governance meetings or committees and related deliverables / outcomes
  • Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues


EMPLOYEE / TEAM
  • Provides thought leadership and/or industry knowledge for own area of expertise
  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
  • Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
  • Participate in knowledge transfer within the team and business units


BREADTH & DEPTH
  • Generally accountable for leading a significant Digital strategy mandate with direct visibility to the Head of Digital and senior/executive stakeholders
  • Strategy expert requiring broad enterprise awareness, strong digital business acumen, market and competitive insight, and the ability to connect future capabilities to business outcomes
  • Undertake and complete a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes
  • Position typically deals with senior/executive management
  • Focus on longer-range strategic planning, including multi-year roadmaps, capability evolution, and prioritization of initiatives that support the Digital vision
  • May manage and prioritize multiple projects at a given time
  • Reports directly to the Head of Digital
  • Requires exceptional written communication, executive storytelling, synthesis, and influencing skills to translate strategy into clear messages, decisions, and action


EXPERIENCE & EDUCATION
  • Undergraduate degree
  • 10+ years relevant experience, ideally including strategy, digital transformation, management consulting, business planning, competitive insights, roadmap development, or executive communications
  • Demonstrated ability to develop clear strategic narratives, synthesize complex information, and produce high-quality written materials for senior executive audiences


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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