5-7 years of experience in consulting or technology delivery leadership.
Proven track record of managing complex programs valued at $5M or more.
Strong executive communication and stakeholder management skills.
Experience in building trusted relationships with C-level executives.
Deep understanding of delivery methodologies and quality management practices.
PMP, Agile, or equivalent certification preferred.
Bachelor's degree or equivalent experience.
Responsibilities
Lead large, complex technology programs and multi-workstream engagements.
Establish governance and delivery strategies while managing stakeholder expectations.
Drive successful mobilization, execution, and closure of projects.
Build and maintain trusted relationships with client executives and senior stakeholders.
Own delivery financial performance and manage contractual obligations.
Partner with sales and account teams to shape new opportunities and drive growth.
Mentor and lead delivery teams, promoting continuous improvement and delivery excellence.
Benefits
Opportunities for professional development and career advancement.
Access to a network of industry leaders and experts.
Flexible work arrangements to support work-life balance.
Participation in innovative projects with leading technologies.
Collaborative and inclusive company culture.
Full Job Description
Responsible for the successful delivery of large, complex technology programs, strategic client accounts, or portfolios of work. Accountable for delivery performance across scope, schedule, financials, quality, client satisfaction, and business outcomes.
The Senior Manager Delivery Lead provides leadership from opportunity shaping and mobilization through execution and closure, while partnering with clients, account teams, and delivery organizations to ensure successful outcomes for both the client and Avanade.
This role may serve as:
Delivery Lead for major transformation programs, typically $5M+
Account Delivery Lead for strategic clients
Portfolio Delivery Lead overseeing multiple engagements
Delivery Sponsor, Mobilization Coach, Quality Assurance Lead, or Recovery Lead
Key Accountabilities
Delivery Leadership
Lead large, complex programs and multi-workstream engagements.
Establish governance, delivery strategy, reporting, and stakeholder management approaches.
Manage scope, schedule, budget, quality, dependencies, risks, and issues.
Drive successful mobilization, execution, and closure of engagements.
Ensure delivery outcomes align with client objectives, contractual commitments, and Avanade quality standards.
Client and Commercial Management
Build trusted relationships with client executives, C-level leaders, and senior business stakeholders.
Represent Avanade in executive governance forums, steering committees, and key delivery reviews.
Manage executive stakeholder expectations and navigate complex organizational dynamics.
Own delivery financial performance, forecasting, margin management, and contractual obligations.
Partner with Avanade Account Leadership, Sales Leadership, and Solution Area leaders to drive account growth through successful delivery outcomes.
Identify and cultivate opportunities for extensions, renewals, cross-sell, and up-sell growth.
Sales and Solutioning Support
Partner with sales, account, and solutioning teams to shape and position new opportunities.
Support opportunity qualification, estimation, planning, and solution reviews.
Validate delivery approaches, resource plans, schedules, and commercial assumptions.
Leverage delivery experience and client relationships to support account growth and strategic pursuits.
Leadership and Capability Development
Lead and mentor Delivery Leads, Project Managers, and delivery teams.
Act as a senior escalation point for critical delivery, client relationship, and commercial issues.
Partner with Portfolio Delivery Leads, Client Group leaders, Practice leaders, and Account Executives to drive successful delivery outcomes.
Promote delivery excellence, quality, risk management, and continuous improvement.
Support workforce planning, succession planning, and capability development.
Act as a Career Advisor and delivery leadership mentor.
Scope of Work
Leads major transformational programs, strategic accounts, or portfolios.
Operates with significant autonomy in delivery and commercial decision-making.
Responsible for delivery performance, client satisfaction, and financial outcomes.
Influences account growth, delivery strategy, and organizational capability development.
Frequently works with executive stakeholders across clients, Avanade, Accenture, Microsoft, and partner organizations.
Qualifications
Skills and Experience
Proven success delivering complex enterprise programs, typically $5M+.
Proven experience managing executive and C-level stakeholders within both client and internal organizations.
Demonstrated ability to influence senior decision-makers and build trusted advisor relationships.
Experience partnering with account and sales leadership to expand client relationships and drive revenue growth through successful delivery.
Strong executive communication, presentation, negotiation, and stakeholder management skills.
Strong program and project management capabilities, including financial, commercial, and risk management.
Experience leading multiple teams across onshore, offshore, and client organizations.
Deep understanding of delivery methodologies, governance models, and quality management practices.
Working knowledge of Microsoft technologies and enterprise solution delivery.
Preferred Qualifications
Bachelor's degree or equivalent experience.
PMP, Agile, or equivalent delivery certification preferred.
10+ years of consulting, technology delivery, or program leadership experience.
5+ years of leadership experience managing delivery teams, large programs, strategic accounts, or portfolios.
Additional Information
About Avanade Inc.
Avanade is a global professional services company that provides IT consulting and services to businesses and organizations. The company was founded in 2000 as a joint venture between Accenture and Microsoft and is headquartered in Seattle, Washington. Avanade's services include digital transformation, cloud computing, data analytics, and managed services. The company has a global presence, with offices in more than 20 countries. Avanade is known for its expertise in Microsoft technologies and its focus on delivering innovative solutions to its clients.
