What you'll be doing
The Senior Manager, Client Analytics will have accountability for supporting the Commercial Banking segment through client, product, and channel related analytics. In this role, you will support the analytics agenda for the Commercial Banking Analytics team, acting as a strategic thought partner, delivering insights, analysis, tools, and data-driven recommendations to help identify opportunities to grow the business and better serve our clients.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
- Relationship Building - Build strong relationships with key business banking related partners including leadership, sales, product, risk, and finance.
- Strong Communication Skills - Communicate findings effectively to a wide variety of audiences
- Strategic Problem Solving – Lead work to frame the problem to be addressed, identify, and execute required analysis, and synthesize key findings to help senior leadership reach decisions
- Ad Hoc Analyses – Lead ad hoc analyses to address key business issues as they arise. Complete complex data analyses utilizing a variety of sources. Develop and share insights with a wide variety of audiences.
- Client and Product Profile Development – Lead the development and maintenance of client profiles that can be used to facilitate both ongoing reporting and ad hoc analyses.
- Reporting – Support development, maintenance, and enhancement of ongoing value add reporting
- Thought Leadership - Provide value add ideas with respect to how the team works with tools, data, and key partners
Who you are
- You can demonstrate data analytic skills including working with large sets of both structured and unstructured data as well as experience with tools including Databricks, SQL, Alteryx, PowerBI , R and Python. You have strong hands-on experience in Python, SQL, and Power BI, and the ability to interpret data and transform it into valuable business insights. Exposure to Databricks is an asset
- You have a graduate degree in mathematics, computer science, electrical and computer engineering, or a related quantitative field.
- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Demonstrated ability to gather, synthesize, organize, and interpret data and information to formulate insights, options, and recommendations.
- You put our clients and partners first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Job Location
Toronto-81 Bay, 24th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Alteryx, Business Effectiveness, Business Implementation, Business Problems, Communication, Data Reporting, Decision Making, Metrics Analysis, People Management, Process Improvements, Structured Query Language (SQL), Tableau (Software)