Job Title: Senior Manager, Admissions and Enrolment

Term: Full-time, Indefinite (40 hours/week)

Department: Office of the Registrar

Reports to: Registrar

Direct Reports: Admissions and Enrolment Officers

Location: Toronto, Ontario

Expected Salary Range: $90,000 - $110,000 annually

Position Overview

The Senior Manager, Admissions and Enrolment is a leadership role within the Office of the Registrar and oversees the integrity, accuracy, and compliance of student records, admissions, enrolment policies and procedures. This Office, oversees the full student lifecycle from application through graduation, providing support for accessibility, academic progression, and regulatory compliance. The successful candidate will lead the admissions and enrolment team to deliver a seamless and high-quality student/customer experience while maintaining operational efficiency and institutional standards. This position will also oversee and lead the efficiencies and technical transformation of the functions within the office and will handle all data inquiries from senior management as they pertain to relevant student and registrarial data.

Key Accountabilities/ Duties:

1. Systems Leadership & Technical Transformation
2. Student Records & Registration Management
3. Admissions & Enrolment Operations
4. Accessibility & Student Support
5. Academic Coordination & Scheduling
6. Data, Reporting & Compliance
7. Communications & Stakeholder Liaison
8. Grade Management & Appeals
9. Leadership & Team Development

Required Qualifications and Skills:

• Bachelor's degree required; Master's degree preferred in Education, Administration, Business, or a related field.
• Minimum of seven (7) years of progressive experience in higher education administration, preferably in admissions, registrar, enrolment management, or student services.
• Proven expertise in managing student information systems, enrolment workflows, and academic policy compliance.
• Demonstrated proficiency in data analytics and reporting, with the ability to interpret data to support strategic planning, process improvement, and decision-making.
• Strong leadership, communication, and problem-solving skills, with a demonstrated ability to foster collaboration across diverse teams.
• Proven experience in managing complex projects, setting priorities, and meeting deadlines in a fast-paced environment.
• Comprehensive understanding of accessibility, equity, diversity, and inclusion (EDI) principles in student support and institutional practices.
• Skilled in stakeholder engagement, with experience preparing and presenting analytical reports and insights to inform senior decision-makers.
• RCIC (Regulated Canadian Immigration Consultant) will be a strong asset.

Application Process:

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a new vacancy, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to [redacted].
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

To support the overall well-being and success of our employees, IBU provides a comprehensive total rewards package which includes, based on role eligibility:

• 100% employer paid extended Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Life, AD&D, and Long-Term Disability Insurance
• Competitive paid time off, starting at 3 weeks
• Tuition Benefit Program
• Access to preferred corporate membership rates with GoodLife Fitness
• Engaging employee appreciation and community-building events throughout the year

This position is based in a hybrid work arrangement, with employees working on-site four (4) days per week and the option to work remotely one (1) day per week, based on business needs. Employees will be required to come on-site as needed and are expected to reside in Ontario and within a reasonable commuting distance of the office/campus.