Full Job Description
SAP Private Cloud Operations (PCO) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "PCO Server Management" is tasked with 24x7 operations of these business-critical SAP systems in the cloud. We are looking for an experienced Linux & Cloud administrator to support our multi-national team in providing L3/L4 expert support for all Linux OS and infra customer issues as well as building automation and improvement of our platform operations to provide world-class cloud services for SAP Applications to enterprise customers from all over the globe. In this role, you are in charge of conceptual design, configuration and administration of our cloud platform based on Linux operating systems in Azure, AWS, Google Cloud, IBM Cloud, Ali Cloud as well as in SAP data centers. You will support our team in standardizing and simplifying server operations using software tools and automation. Innovation and improvement of our operational processes will be a key element of the job. Besides providing new features onto the platform, your focus will be also on stability and reliability of the environment to run business-critical systems of our customers.
Role Information:
The Senior Linux & Cloud Administrator is tasked with 24x7 availability of SAP systems running in SAP PCO; Respond, troubleshoot and address alerts & incidents in the Linux OS or infra layer - VMWare/ Azure/ AWS/ GCP/IBM Cloud/Ali Cloud/BareMetal; Being a L3/L4 escalation point for productive issues; Follow change management processes during service request execution; Seek opportunities to streamline standard operating procedures through automation; Must feel comfortable working in a fast paced, dynamic and flexible environment; Operate successfully in a global 24x7 International environment.
EXPERIENCE (ROLE REQUIREMENTS)
3+ years of related professional experience
Advanced technical background of Linux based server operating systems
Applicable experience with OS operation, upgrades and security patching
Demonstrates advanced expertise in Cloud providers such as AWS, Azure, GCP, IBM Cloud, Ali Cloud.
Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups.
Proficient in handling infrastructure topics like DNS, LDAP, NTP, Proxy etc.
Good understanding of IT security, OS hardening.
Experience in Scripting (e.g., Shell, Python, Go, etc), Infrastructure-as-Code tools like Ansible.
Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements.
Experience with server operations in large environments and in public clouds - Azure, AWS, GCP, IBM Cloud, Ali Cloud.
Fluency in English language
Role Requirements:
Expert Linux Administrator
Expert in at least one of the public cloud administrations - Azure, AWS, GCP, IBM Cloud, Ali Cloud
Ability to continuously acquire new knowledge in an independent and forward-thinking way.
Good analytical and solution-oriented thinking
Very good communication and networking skills
Robust customer service focus
Very good English language skills
