OpenText

Lead Systems Administrator

OpenText • $92K — $138K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information technology or equivalent work experience.
  • 8+ years' experience as a Senior Systems Administrator in medium to large scale environments.
  • Expert knowledge of Microsoft 365 and Azure, including troubleshooting and administration of various applications and services.
  • Experience managing Power Platform, SharePoint, and DLP in an enterprise.
  • Expertise in Windows Server administration and related infrastructure services.
  • Proficient at scripting for user management in PowerShell.
  • Excellent communication skills in a global team setting.

Responsibilities

  • Administer Microsoft 365 tenant to ensure operational health and security.
  • Recommend and implement policies and standards relating to Microsoft 365.
  • Troubleshoot issues in Microsoft 365, Azure, Entra, Active Directory, and Exchange.
  • Provide 24/7 tier-3 on-call support for production systems as needed.
  • Design and implement technical solutions for business requirements.

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial wellbeing.
  • Thorough onboarding and ongoing training opportunities.
  • Collaborative and innovative corporate culture.
  • Opportunities to make a positive impact through technology.
Full Job Description
YOUR IMPACT

You will be part of a global Corporate Technology Platform Engineering Team. This position has the responsibility for administration, support, design, and planning, of the organization's global production infrastructure. This 3rd level support position has the responsibility of being a subject matter expert in multiple platforms/systems, maintaining 24x7x365 system availability.

WHAT THE ROLE OFFERS
  • Microsoft 365 tenant administration, ensuring operational health, performance, and security.
  • Recommends and implements policies and standards relating to Microsoft 365.
  • Troubleshoot and resolve issues related to Microsoft 365, Azure, Entra, Active Directory and Exchange in a hybrid environment.
  • Provide 24/7 'tier3' on-call support of specific production systems as required.
  • Design and implement technical solutions to support business requirements.

WHAT YOU NEED TO SUCCEED
  • Bachelor's degree in information technology or equivalent of work experience.
  • 8+ years' experience as a Senior Systems Administrator in a medium to large scale environment.
  • Expert knowledge of Microsoft 365 and Azure, including implementing, troubleshooting, and administration of various applications and services.
  • Experience managing Copilot, Power Platform, SharePoint, Purview, and DLP in an enterprise.
  • Experience in implementing and managing Windows infrastructure services incl. Active Directory, DNS, DHCP, File servers.
  • Expert knowledge of Windows Server administration, configuration, and troubleshooting.
  • Proficient at scripting for automation or user management in Powershell.
  • Strong team player, working in a globally dispersed team.
  • Excellent communicator, both verbal and written.

Beneficial/preferred qualifications
  • Experience configuring Enterprise Apps, SSO, and certificates.
  • Experience with Google Cloud Platform.
  • Experience with VMware or Hyper-V administration.

One Last Thing
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $92,320 -138,480; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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