Bachelor's degree in HR, information systems, instructional technology, business administration, or related field; equivalent experience considered.
5+ years of experience administering a learning management system in a complex environment.
Strong preference for experience with Workday Learning administration.
In-depth knowledge of LMS configuration, enrollment rules, and governance practices.
Experience in developing reports and dashboards for compliance and operational needs.
Proven analytical skills for troubleshooting system and data integrity issues.
Familiarity with process automation tools like Microsoft Power Automate is preferred.
Responsibilities
Create, configure, test, and deploy learning content in Workday Learning.
Manage course settings, assignments, and completion logic.
Validate learner transcripts and troubleshoot reporting issues.
Respond to learning-related support tickets and user inquiries.
Develop and maintain Workday Learning reports and dashboards.
Engage with stakeholders to gather requirements for new learning initiatives.
Build and support Power Automate workflows for learning administration.
Benefits
401k with employer match
Health, dental, and vision insurance plans
Paid time off
10 paid holidays
Stock purchase plan
Full Job Description
Job Overview:
Summary:
Primoris Services Corporation is seeking a Senior Learning Systems Administrator to manage and optimize Workday Learning, provide enterprise system support, develop reporting and automation solutions, and lead learning technology projects. This role partners with stakeholders across the organization to ensure effective governance, reliable data, regulatory compliance, and continuous improvement of learning systems and processes. This opportunity has the ability to work remotely.
Daily/Recurring Responsibilities:
Workday Learning Administration
Create, configure, test, and deploy learning content in Workday Learning.
Serve as escalation point for enterprise learning system issues.
Reporting & Analytics
Develop and maintain Workday Learning reports, dashboards, and data extracts.
Fulfill reporting requests from HR, Operations, Compliance, and Business Units.
Monitor training completion, compliance status, and learning program effectiveness.
Stakeholder Engagement
Meet regularly with stakeholders across the organization.
Gather requirements for new learning initiatives and system enhancements.
Provide consultation on learning strategy, governance, reporting, and system capabilities.
Governance & Administration
Maintain learning governance standards, naming conventions, and quality assurance practices.
Review proposed changes for reporting, compliance, transcript integrity, and enterprise impacts.
Coordinate learning-related requests submitted through intake processes and workflows.
Process Automation
Build and support Power Automate workflows related to learning administration.
Improve efficiency through automation of approvals, notifications, reporting, and record management.
Ad Hoc / Project-Based Responsibilities
System Implementations & Migrations
Lead learning content and record migrations into Workday Learning.
Manage consolidation projects involving legacy LMS platforms and learning records.
Coordinate testing, validation, and deployment activities.
Integrations & Vendor Management
Evaluate, implement, and support learning system integrations.
Coordinate with vendors and IT on APIs, SFTP connections, content libraries, and third-party platforms.
Manage vendor content onboarding and validation.
Special Reporting & Data Projects
Perform data reconciliation and cleanup efforts.
Investigate transcript discrepancies and historical learning records.
Support audits, compliance reviews, and executive reporting requests.
Strategic Initiatives
Develop enterprise governance frameworks, standards, and operating procedures.
Evaluate new learning technologies, AI capabilities, and process improvements.
Recommend system enhancements and future-state learning architecture.
Project & Change Management
Lead learning-related projects from requirements gathering through deployment.
Coordinate communication, testing, training, and stakeholder readiness activities.
Facilitate cross-functional meetings and working sessions.
Qualifications:
Bachelor's degree in human resources, information systems, instructional technology, business administration, or a related field; equivalent relevant experience may be considered.
Five or more years of experience administering a learning management system in a complex or enterprise environment.
Experience administering Workday Learning is strongly preferred.
Strong knowledge of LMS configuration, enrollment and assignment rules, learning records, testing, and production deployment & governance practices.
Experience developing reports, dashboards, and data extracts to support compliance, operational, and business needs.
Proven analytical and problem-solving skills, with the ability to troubleshoot system, integration, access, and data integrity issues.
Experience supporting system integrations, process automation, AI tools/enablement, or workflow tools such as Microsoft Power Automate is preferred.
Excellent written and verbal communication skills, with the ability to translate business requirements into effective system solutions.
Demonstrated ability to collaborate effectively within cross-functional teams and build productive stakeholder relationships.
Benefits:
401k w/employer match
Health/Dental/Vision insurance plans
Paid time off
10 paid holidays
Stock purchase plan
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