Job Overview:Summary: Primoris Services Corporation is seeking a Senior Learning Systems Administrator to manage and optimize Workday Learning, provide enterprise system support, develop reporting and automation solutions, and lead learning technology projects. This role partners with stakeholders across the organization to ensure effective governance, reliable data, regulatory compliance, and continuous improvement of learning systems and processes. This opportunity has the ability to work remotely.
Daily/Recurring Responsibilities:Workday Learning Administration
- Create, configure, test, and deploy learning content in Workday Learning.
- Manage course settings, assignments, campaigns, enrollments, retraining rules, and completion logic.
- Validate learner transcripts and troubleshoot completion/reporting issues.
- Promote approved content and configuration changes from Sandbox to Production.
- Support business unit learning administrators and content owners.
Learning System Support
- Respond to learning-related support tickets and user questions.
- Troubleshoot Workday Learning issues, integrations, transcript discrepancies, and learner access problems.
- Serve as escalation point for enterprise learning system issues.
Reporting & Analytics
- Develop and maintain Workday Learning reports, dashboards, and data extracts.
- Fulfill reporting requests from HR, Operations, Compliance, and Business Units.
- Monitor training completion, compliance status, and learning program effectiveness.
Stakeholder Engagement
- Meet regularly with stakeholders across the organization.
- Gather requirements for new learning initiatives and system enhancements.
- Provide consultation on learning strategy, governance, reporting, and system capabilities.
Governance & Administration
- Maintain learning governance standards, naming conventions, and quality assurance practices.
- Review proposed changes for reporting, compliance, transcript integrity, and enterprise impacts.
- Coordinate learning-related requests submitted through intake processes and workflows.
Process Automation
- Build and support Power Automate workflows related to learning administration.
- Improve efficiency through automation of approvals, notifications, reporting, and record management.
Ad Hoc / Project-Based ResponsibilitiesSystem Implementations & Migrations
- Lead learning content and record migrations into Workday Learning.
- Manage consolidation projects involving legacy LMS platforms and learning records.
- Coordinate testing, validation, and deployment activities.
Integrations & Vendor Management
- Evaluate, implement, and support learning system integrations.
- Coordinate with vendors and IT on APIs, SFTP connections, content libraries, and third-party platforms.
- Manage vendor content onboarding and validation.
Special Reporting & Data Projects
- Perform data reconciliation and cleanup efforts.
- Investigate transcript discrepancies and historical learning records.
- Support audits, compliance reviews, and executive reporting requests.
Strategic Initiatives
- Develop enterprise governance frameworks, standards, and operating procedures.
- Evaluate new learning technologies, AI capabilities, and process improvements.
- Recommend system enhancements and future-state learning architecture.
Project & Change Management
- Lead learning-related projects from requirements gathering through deployment.
- Coordinate communication, testing, training, and stakeholder readiness activities.
- Facilitate cross-functional meetings and working sessions.
Qualifications:- Bachelor's degree in human resources, information systems, instructional technology, business administration, or a related field; equivalent relevant experience may be considered.
- Five or more years of experience administering a learning management system in a complex or enterprise environment.
- Experience administering Workday Learning is strongly preferred.
- Strong knowledge of LMS configuration, enrollment and assignment rules, learning records, testing, and production deployment & governance practices.
- Experience developing reports, dashboards, and data extracts to support compliance, operational, and business needs.
- Proven analytical and problem-solving skills, with the ability to troubleshoot system, integration, access, and data integrity issues.
- Experience supporting system integrations, process automation, AI tools/enablement, or workflow tools such as Microsoft Power Automate is preferred.
- Excellent written and verbal communication skills, with the ability to translate business requirements into effective system solutions.
- Demonstrated ability to collaborate effectively within cross-functional teams and build productive stakeholder relationships.
Benefits:- 401k w/employer match
- Health/Dental/Vision insurance plans
- Paid time off
- 10 paid holidays
- Stock purchase plan
