Join Objective Area SolutionsObjective Area Solutions (OAS) is seeking an experienced
Senior IT Analyst to support the Federal Aviation Administration (FAA) Airports Data and Information Portal (ADIP). This position supports ADIP sustainment, development, and operational support, with a focus on operations and maintenance, website design and user experience, training enablement, and release management across the ADIP application portfolio. The ideal candidate will possess strong experience maintaining web-based applications and integrations, delivering accessible and responsive interfaces, supporting data quality and system performance, developing end-user resources, and coordinating reliable software releases. This role helps ensure ADIP remains stable, accessible, secure, and effective for airport data users across the National Airspace System (NAS).
Primary ResponsibilitiesOperations & Maintenance- Provide operations and maintenance support across ADIP development, test, and production environments, including applications, services, and utility modules.
- Monitor system performance, availability, and efficiency, and support timely resolution of operational issues.
- Maintain APIs, web services, system integrations, email notifications, and user access controls.
- Ensure changes are tracked and airport data remains traceable throughout applicable workflows.
- Implement data quality control procedures, validate data integrity, maintain data collection workflows, and generate standardized data metrics and utilization reports.
Website Design & User Experience- Implement and maintain responsive, user-centered web experiences across desktop, tablet, and mobile devices.
- Apply unified visual standards and optimize interfaces for fast, efficient data rendering and intuitive navigation.
- Ensure Section 508 compliance and WCAG 2.1 Level AA conformance, including compatibility with assistive technologies.
- Support persona-based UI/UX design, mobile-first architecture, and the ADIP Airport Data and Information Dashboard.
- Coordinate user feedback and usability improvements that support role-specific experiences across the ADIP portfolio.
Training & Release Management- Develop and maintain end-user training materials, including user guides, newsletters, frequently asked questions, and training videos.
- Coordinate training sessions, collect participant feedback, and update training resources based on user and program needs.
- Verify system performance and release readiness before deployment in coordination with the AIT Production Support team.
- Maintain release schedules, release repositories, supporting documentation, and risk-management activities.
- Develop and maintain release automation tools or scripts that improve deployment consistency and efficiency.
Required QualificationsEducation- Bachelor's degree in Information Systems, Business Systems, Management Information Systems, IT Management, or another IT-related field. Degrees in Engineering, Mathematics, or Science may also be acceptable.
Experience- Eight (8) or more years of relevant professional experience in information technology, systems analysis, application support, operations and maintenance, web development, release management, or a related discipline.
Demonstrated Experience- Operations and maintenance of web-based applications, APIs, web services, and system integrations.
- Responsive, user-centered web and UX design and front-end delivery across multiple device types.
- Section 508 and WCAG 2.1 Level AA accessibility implementation and testing.
- Release management, deployment coordination, automation, and configuration control.
- Development of user guides, FAQs, training videos, newsletters, or other end-user enablement materials.
- Data quality management, validation, performance monitoring, and operational reporting.
Knowledge, Skills, and Abilities- Strong understanding of application operations and maintenance, system monitoring, and incident resolution.
- Knowledge of responsive design, accessibility standards, assistive technologies, and modern user-experience practices.
- Knowledge of configuration management, release planning, CI/CD practices, and deployment automation.
- Ability to sustain a multi-application environment with high reliability, data integrity, and traceability.
- Ability to translate user requirements and feedback into intuitive, role-specific experiences.
- Strong analytical, technical documentation, written, and verbal communication skills.
- Ability to obtain and maintain a Public Trust clearance.
Preferred Qualifications- Experience supporting the FAA or another federal aviation, airport, transportation, or data program.
- Experience with modern front-end frameworks, component libraries, or enterprise design systems.
- Experience with monitoring, logging, telemetry, or application performance management tools.
- Experience supporting CI/CD release pipelines and automated deployment processes in a regulated environment.
- Experience coordinating with production support, cybersecurity, infrastructure, development, and business stakeholder teams.
- Relevant certifications such as ITIL, CompTIA Security+, Certified ScrumMaster (CSM), accessibility, cloud, or related credentials.
Location: Remote within the Washington, DC metro area
Employment Type: Full-Time
Salary Range: $105,000 - $133,000 yearly
Clearance Requirement: Ability to obtain and maintain a Public Trust clearance. FAA PIV card and access to Sensitive Unclassified Information (SUI) required.
