Responsibilities
About the Role Senior Manager, Indirect Tax will serve as the lead indirect tax resource for the Company's Canadian operations. This is a highly hands-on role responsible for managing the full spectrum of Canadian indirect tax matters, with a particular focus on e-commerce, marketplace, and digital commerce business models. The role will oversee indirect tax compliance, advisory, planning, audit management, tax technology initiatives, and business support activities related to GST/HST, PST, and QST. The successful candidate will work closely with external advisors and cross-functional stakeholders across Finance, Product, Legal, Operations, and Technology to ensure compliant and scalable tax operations while supporting continued business growth. We recognize that marketplace facilitator expertise is a highly specialized area. Candidates with strong indirect tax and e-commerce experience are encouraged to apply, even if they have not worked directly with all marketplace facilitator regimes. This position is for an existing vacancy. - Lead and manage all Canadian indirect tax matters, including GST/HST, PST, and QST compliance, advisory, tax research, planning initiatives, audit support, and risk management activities. - Serve as the Company's primary indirect tax subject matter expert for Canada, providing practical guidance to business stakeholders and supporting strategic business decisions. - Own and oversee Canadian indirect tax compliance processes by coordinating with external service providers, reviewing tax filings and reporting deliverables, and managing communications with tax authorities. - Assess and advise on indirect tax implications of e-commerce, marketplace, digital commerce, fulfillment, and cross-border business activities, including marketplace facilitator requirements and related tax obligations. - Support new business initiatives, product launches, market expansion projects, and operational changes by identifying tax considerations, assessing risks, and providing practical implementation guidance. - Partner closely with Product, Engineering, Operations, Legal, and Finance teams to ensure accurate tax determination, reporting, and implementation of indirect tax requirements across business processes and systems. - Lead and manage indirect tax audits, government reviews, tax authority inquiries, and assessments, including coordinating responses, preparing supporting documentation, and managing external advisors. - Identify indirect tax risks and opportunities, strengthen internal controls, and drive process improvements, automation initiatives, and tax technology solutions to support scalable and compliant growth.
Qualifications
Minimum Qualification(s) - Bachelor's degree in Accounting, Finance, Tax, Law, or a related field. - At least 5 years of relevant indirect tax experience for Senior Manager level. - Strong, hands-on technical knowledge of indirect tax regimes, including GST/HST, PST, and QST. - Direct experience navigating marketplace facilitator legislation and marketplace operator tax obligations. - Proficiency or experience working with indirect tax engines and ERP solutions (e.g., Avalara, Vertex, ONESOURCE, SAP, Oracle). - Proven ability to operate independently in a highly hands-on role, with strong analytical, communication, and cross-functional stakeholder management skills. Preferred Qualification(s) - CPA, CPA, MTax, JD, or an equivalent recognized professional tax/legal qualification. - Solid working background within E-commerce, marketplace, digital commerce, Fintech, or large-scale platform-based business models. - Prior experience in a major public accounting firm, specializing within an indirect tax advisory practice. - Familiarity with U.S. sales tax compliance, nexus rules, and U.S. marketplace facilitator concepts. - Experience participating in the implementation, optimization, or scaling of tax technology platforms (e.g., Shopify Tax, Vertex, Avalara). - Demonstrated ability to thrive in fast-paced, rapidly evolving technology environments and manage ambiguity effectively. The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.
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