CrunchTime

Senior Director, Growth Marketing

CrunchTime$180K — $200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of B2B SaaS marketing experience, emphasizing leadership roles in demand generation and marketing operations.
  • 5+ years managing cross-functional teams in demand generation, marketing operations, and digital marketing.
  • Proven track record in creating marketing programs that yield measurable pipeline growth.
  • Expertise in modern marketing technology, including CRM systems, marketing automation, and analytics tools.
  • Experience integrating and implementing AI technologies in marketing processes.
  • Strong analytical skills to convert data insights into strategic business decisions.
  • Ability to collaborate effectively with Sales and Revenue Operations teams.

Responsibilities

  • Own global demand generation strategy for inbound, outbound, digital, and ABM initiatives.
  • Develop integrated marketing campaigns to enhance the qualified pipeline and boost revenue.
  • Establish frameworks for measuring pipeline creation, Customer Acquisition Cost (CAC), ROI, and marketing's contribution to revenue.
  • Collaborate with Sales leadership to refine lead management, routing, scoring, and pipeline progression.
  • Lead digital marketing strategy across various channels, ensuring alignment with broader business goals.
  • Define the vision for Crunchtime's website as an effective demand generation and engagement platform.
  • Execute a marketing technology roadmap that prioritizes scalability and integration with business targets.
  • Create a culture of experimentation through testing and leveraging emerging technologies.

Benefits

  • Opportunity to shape the future of B2B marketing through AI and advanced technology.
  • Collaboration with cross-functional teams at executive levels.
  • Working in a growth-focused environment that encourages innovation and continuous improvement.
  • Professional development focused on AI and modern marketing strategies.
  • High-performing team culture with an emphasis on accountability and curiosity.
Full Job Description
About the Role

As we enter our next phase of growth, we're investing heavily in modernizing our marketing technology stack, embracing AI, and building a scalable, data-driven demand generation engine.

We're looking for a strategic, highly technical Senior Director of Demand Generation to build the next generation of B2B marketing at Crunchtime.

You'll lead our Demand Generation, Marketing Operations, and Digital Marketing teams and partner closely with Sales, Revenue Ops, Product Marketing, Brand Marketing and executive leadership to modernize how we attract, engage, and convert prospects.

The ideal candidate is a revenue marketer with a technologist's mindset-someone excited to leverage AI, automation, data, and emerging technologies to fundamentally transform how marketing operates.
What You'll Do
Drive Revenue Growth
  • Own the global demand generation strategy across inbound, outbound, digital and ABM
  • Develop integrated campaigns that generate qualified pipeline and accelerate revenue growth.
  • Establish measurement frameworks focused on pipeline creation, CAC, ROI, and marketing contribution to revenue.
  • Partner closely with Sales leadership to optimize lead management, routing, scoring, and pipeline progression.
Lead Digital Marketing
  • Lead the overall digital marketing strategy across paid media, SEO, SEM, website optimization, and digital analytics, ensuring alignment with business and revenue objectives.
  • Establish the vision and roadmap for Crunchtime's website, ensuring it serves as a high-performing demand generation and customer engagement platform.
  • Continuously optimize digital experiences through testing, personalization, and behavioral insights.
Lead Marketing Technology & AI Transformation
  • Develop and execute Crunchtime's marketing technology roadmap, ensuring systems are scalable, integrated, and aligned with business objectives.
  • Evaluate, implement, and optimize AI-powered marketing solutions across campaign creation, personalization, automation, analytics, and operational efficiency.
  • Champion a culture of experimentation by continuously testing new AI capabilities and emerging technologies.
Own Marketing Operations
  • Lead Marketing Operations, ensuring best practices in automation, attribution, CRM integration, reporting, governance, and data quality.
  • Partner with Revenue Operations to create a seamless customer journey from first touch through closed revenue.
  • Build dashboards and executive reporting that provide actionable business insights.
Build and Develop a High-Performing Team
  • Foster a culture of accountability, innovation, curiosity, and continuous improvement.
  • Develop team capabilities around AI, marketing technology, and modern growth strategies.
What You'll Bring
  • 7-10+ years of progressive B2B SaaS marketing experience, including leadership of demand generation and marketing operations.
  • 5+ years experience managing multi-functional teams across demand generation, marketing operations, and digital marketing.
  • Demonstrated success building marketing programs that generate measurable pipeline growth.
  • Deep expertise with modern marketing technology platforms, CRM systems, marketing automation, analytics, and attribution.
  • Hands-on experience evaluating and implementing AI technologies within marketing organizations.
  • Strong analytical mindset with experience translating data into business decisions.
  • Experience partnering closely with Sales and Revenue Operations.
  • Excellent executive communication and cross-functional leadership skills.
  • Ability to balance strategic thinking with operational execution.
Bonus Points If You Have
  • Experience marketing to enterprise restaurant, hospitality, retail, or multi-unit operators.

Essential Physical & Mental Requirements
  • Prolonged periods of sitting at a desk
  • Prolonged periods of typing and working at a computer
  • Ability to listen and speak over the phone or Zoom calls
  • High level of mental concentration and focus

Other Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation Statement

The annual base compensation range for this position is $180,000 - $200,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $207,000 - $230,000.

Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.

About CrunchTime

CrunchTime is a software company that provides restaurant management solutions. The company's platform includes tools for inventory management, labor scheduling, and food cost analysis, and is used by restaurants of all sizes, from small independent establishments to large chains. CrunchTime's software can be integrated with a variety of point-of-sale systems and other restaurant technologies. The company was founded in 1995 and is headquartered in Boston, Massachusetts.
Learn more about CrunchTime
Size
200 employees
Industry
Net Income
$5 million
Founded
1995
5 Year Trend
+20%
Revenue
$50 million

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