CrunchTime

Senior Director, Growth Marketing

CrunchTime$180K — $200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of B2B SaaS marketing experience with a focus on demand generation and marketing operations.
  • 5+ years managing cross-functional teams including demand generation, marketing operations, and digital marketing.
  • Proven track record in building programs that generate measurable pipeline growth.
  • Deep knowledge of modern marketing tech, CRM systems, marketing automation, and analytics.
  • Hands-on experience with AI technologies in marketing.
  • Strong analytical skills with the ability to make data-driven business decisions.
  • Experience collaborating with Sales and Revenue Operations.
  • Exceptional communication and leadership skills.

Responsibilities

  • Own the global demand generation strategy for inbound, outbound, digital, and ABM.
  • Create integrated campaigns that drive qualified leads and revenue growth.
  • Establish frameworks for measuring pipeline, customer acquisition cost, and marketing ROI.
  • Collaborate with Sales to enhance lead management and pipeline progression.
  • Develop and lead the overall digital marketing strategy, aligned with business objectives.
  • Optimize the website for demand generation and customer engagement.
  • Manage and evolve the marketing technology roadmap to support business goals.
  • Implement AI-driven marketing solutions for improved campaign efficiency.
  • Lead the Marketing Operations function, ensuring effective automation and data governance.
  • Build actionable dashboards and reports for business insights.
  • Cultivate a high-performing team focused on accountability and innovation.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work environment with remote options.
  • Professional development opportunities.
  • Access to the latest marketing technologies and tools.
  • Employee wellness programs.
Full Job Description
About the Role

As we enter our next phase of growth, we're investing heavily in modernizing our marketing technology stack, embracing AI, and building a scalable, data-driven demand generation engine.

We're looking for a strategic, highly technical Senior Director of Demand Generation to build the next generation of B2B marketing at Crunchtime.

You'll lead our Demand Generation, Marketing Operations, and Digital Marketing teams and partner closely with Sales, Revenue Ops, Product Marketing, Brand Marketing and executive leadership to modernize how we attract, engage, and convert prospects.

The ideal candidate is a revenue marketer with a technologist's mindset-someone excited to leverage AI, automation, data, and emerging technologies to fundamentally transform how marketing operates.
What You'll Do
Drive Revenue Growth
  • Own the global demand generation strategy across inbound, outbound, digital and ABM
  • Develop integrated campaigns that generate qualified pipeline and accelerate revenue growth.
  • Establish measurement frameworks focused on pipeline creation, CAC, ROI, and marketing contribution to revenue.
  • Partner closely with Sales leadership to optimize lead management, routing, scoring, and pipeline progression.
Lead Digital Marketing
  • Lead the overall digital marketing strategy across paid media, SEO, SEM, website optimization, and digital analytics, ensuring alignment with business and revenue objectives.
  • Establish the vision and roadmap for Crunchtime's website, ensuring it serves as a high-performing demand generation and customer engagement platform.
  • Continuously optimize digital experiences through testing, personalization, and behavioral insights.
Lead Marketing Technology & AI Transformation
  • Develop and execute Crunchtime's marketing technology roadmap, ensuring systems are scalable, integrated, and aligned with business objectives.
  • Evaluate, implement, and optimize AI-powered marketing solutions across campaign creation, personalization, automation, analytics, and operational efficiency.
  • Champion a culture of experimentation by continuously testing new AI capabilities and emerging technologies.
Own Marketing Operations
  • Lead Marketing Operations, ensuring best practices in automation, attribution, CRM integration, reporting, governance, and data quality.
  • Partner with Revenue Operations to create a seamless customer journey from first touch through closed revenue.
  • Build dashboards and executive reporting that provide actionable business insights.
Build and Develop a High-Performing Team
  • Foster a culture of accountability, innovation, curiosity, and continuous improvement.
  • Develop team capabilities around AI, marketing technology, and modern growth strategies.
What You'll Bring
  • 7-10+ years of progressive B2B SaaS marketing experience, including leadership of demand generation and marketing operations.
  • 5+ years experience managing multi-functional teams across demand generation, marketing operations, and digital marketing.
  • Demonstrated success building marketing programs that generate measurable pipeline growth.
  • Deep expertise with modern marketing technology platforms, CRM systems, marketing automation, analytics, and attribution.
  • Hands-on experience evaluating and implementing AI technologies within marketing organizations.
  • Strong analytical mindset with experience translating data into business decisions.
  • Experience partnering closely with Sales and Revenue Operations.
  • Excellent executive communication and cross-functional leadership skills.
  • Ability to balance strategic thinking with operational execution.
Bonus Points If You Have
  • Experience marketing to enterprise restaurant, hospitality, retail, or multi-unit operators.

Essential Physical & Mental Requirements
  • Prolonged periods of sitting at a desk
  • Prolonged periods of typing and working at a computer
  • Ability to listen and speak over the phone or Zoom calls
  • High level of mental concentration and focus

Other Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation Statement

The annual base compensation range for this position is $180,000 - $200,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $207,000 - $230,000.

Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.

About CrunchTime

CrunchTime is a software company that provides restaurant management solutions. The company's platform includes tools for inventory management, labor scheduling, and food cost analysis, and is used by restaurants of all sizes, from small independent establishments to large chains. CrunchTime's software can be integrated with a variety of point-of-sale systems and other restaurant technologies. The company was founded in 1995 and is headquartered in Boston, Massachusetts.
Learn more about CrunchTime
Size
200 employees
Industry
Net Income
$5 million
Founded
1995
5 Year Trend
+20%
Revenue
$50 million

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