Responsibilities
Design & implement resource allocation and demand forecasting models in collaboration with other business planners, delivery and resourcing strategy leads and finance.
Design & implement capacity allocation models by role, customer segment, workload, and all required dimensions tailored to the business needs and complexity. Ensure these models align with business strategy and are validated with the Customer Success stakeholders.
Continuously evaluate and evolve models, methodologies, and assumptions to improve accuracy, address changing business requirements, and support sound decisions..
Translate complex data into clear, actionable narratives that drive strategy and execution and provide data driven insights and recommendations on delivery strategy and resource recommendations.
Collaborate with diverse set of stakeholders such as finance, Customer Success leadership and Offerings design teams in order to incorporate changes in the business into the demand forecast and capacity allocation models.
Analyze complex quantitative and qualitative datasets, identify trends and risks, challenge assumptions, and convert findings into concise, actionable recommendations.
Support resolution of complex business problems impacting our resource allocation.
Identify trends in the business, financial results and delivery data to improve model business requirements and insights.
Partner with the regional planning teams to land the capacity model, supporting them with insights, and clarity about the modeling assumptions and data points.
Provide senior leadership with analytics and insights during regular review sessions.
Drive complex, cross-functional issues to resolution under tight timelines, managing shifting priorities and making progress despite ambiguity or incomplete information.
Qualifications
Required Qualifications:
Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience
Additional Preferred Qualifications:
Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience.
Influential Communicator: Able to influence others using logical and strategic thinking to motivate a diverse organization towards a collective goal with precision.
Sound Decision-Making: Possesses sound judgment that incorporates analysis, a pragmatic approach, and consideration of business goals and stakeholder priorities.
Proactive and forward-thinking: Able to effectively and quickly synthesize disparate information into clear recommendations, actions, and decisions.
Effective Project Management: Top-notch project management skills, with the ability to drive for results across a distributed set of stakeholders across multiple projects.
Detail-oriented, strategic, and data-driven: Can work with both quantitative and qualitative data.
Independent and self-managing: Thrives in a dynamic environment and manages ambiguity and competing priorities while producing the best results.
Strategic and Execution-Oriented: Comfortable flexing between strategy and the practical details of execution; able to comfortably manage multiple projects, switching seamlessly between them.
Data Analytics IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
