NVIDIA Corporation

Senior Customer Program Manager - AI Platform

NVIDIA Corporation • $200K — $322K *
Santa Clara, CA 95051In-Person
Enterprise Technology
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in computer science, Engineering, or related field, or equivalent experience.
  • 12+ years of program/project management experience in Cloud providers, Automotive, Robotics, or Physical AI industries.
  • Strong technical background in hardware and/or software product development, especially with cloud and AI solution providers.
  • Experience driving AI Systems Orchestration and managing large generative architectures.
  • Consistent track record of leading complex global programs through full development lifecycles.
  • Excellent program management and communication skills, able to prioritize and align cross-functional teams.
  • Ability to navigate multicultural environments and coordinate with global teams.

Responsibilities

  • Define and manage program schedules, deliverables, and key milestones.
  • Translate customer requirements into actionable tasks for functional teams.
  • Provide horizontal leadership for cross-functional program execution.
  • Act as the primary customer interface for program status and issue resolution.
  • Drive program execution from design to production deployment, ensuring quality and acceptance.
  • Provide ongoing support post-deployment, acting as case manager for high-priority concerns.
  • Proactively communicate program health and risks to customers and internal partners.
  • Define strategies for integrating complex AI model tech stacks into customer environments.

Benefits

  • Equity opportunities.
  • Comprehensive benefits package.
  • Supportive of travel requirements (up to 10%).
  • Dynamic and fast-paced work environment.
Full Job Description
We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, and Tier-1 partners. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What You'll Be Doing:
  • Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.
  • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.
  • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.
  • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.
  • Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.
  • Provide ongoing post-deployment sustaining support, serving as case manager for high-priority concerns
  • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.
  • Define the strategy and execution plans for successfully integrating complex AI model tech stacks in customer environments, from evaluation/proof-of-concept to design, development, qualification, and validation to production launch


What We Need to See:
  • Bachelor's or master's degree in computer science, Engineering, or a related field, or equivalent experience.
  • 12+ years of program/project management experience in Cloud providers, Automotive, Robotics or Physical AI industries
  • Strong technical background in hardware and/or software product development with experience working closely with cloud and AI solution providers
  • Experience driving AI Systems Orchestration. Aligning engineering teams to scale large generative architectures while managing massive compute resources, infrastructure bottlenecks, and model release timelines
  • Consistent track record of leading complex, global programs through full development lifecycles into deployment and production
  • Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.
  • Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.
  • Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.
  • Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments


Ways to Stand Out from the Crowd:
  • Experience working with Synthetic data generation pipelines and/or World Foundation Models
  • Experience managing data Lifecycle Management: Overseeing large-scale data curation pipelines, defining automated quality metrics for training data, and mitigating legal, privacy, and bias risks
  • Strong leadership in matrixed collaboration, conflict resolution, and consensus-building.
  • Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.


Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 3, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

About NVIDIA Corporation

Nvidia, a global leader in graphics, gaming, and AI technology, offers Nvidia careers and internship opportunities for those passionate about driving innovation in the tech industry. you'll find a company committed to growth, teamwork, and leadership in computer science and machine learning domains.

About Nvidia

A Pioneer in Technology and Innovation

Nvidia has cemented its reputation as a powerhouse in developing advanced graphics processing units (GPUs) and has significantly contributed to the gaming industry's evolution. Moreover, its foray into AI and machine learning has opened new frontiers in technology, making Nvidia a beacon of innovation and a desirable workplace for ambitious tech professionals.

Job Opportunities

Diverse Positions in a Dynamic Field

Nvidia is continuously on the lookout for talented individuals across various domains, including hardware and software engineering, product design, marketing, and sales. Employment opportunities at Nvidia are vast, catering to a wide range of expertise and career aspirations.

Employment in Hardware and Graphics

For those fascinated by the intricacies of hardware and graphics technology, Nvidia offers positions that sit at the forefront of gaming and computing advancements.

Growth in Machine Learning and AI

Nvidia's leadership in AI and machine learning has created numerous vacancies for specialists eager to contribute to groundbreaking projects.

Recruitment in Computer Science

With the constant demand for innovation, Nvidia's recruitment efforts focus on computer science experts capable of pushing the boundaries of what's possible.

Internship Program

Opening Doors to Future Innovators

Nvidia's internship program is designed to nurture the next generation of technology leaders, offering hands-on experience in a culture that celebrates creativity and teamwork.

Benefits and Culture

Interns at Nvidia enjoy a plethora of benefits, from competitive stipends to mentorship opportunities, all within an environment that values growth and learning.

Opportunities for Students

Whether you're an undergraduate, a master's student, or a Ph.D. candidate, Nvidia's internships provide a real-world glimpse into the tech industry, offering valuable experience in various technology fields.

Pathways to Full-Time Employment

Many interns have transitioned into full-time positions, marking the start of successful careers at Nvidia. The internship program is more than a stepping stone into the company; it’s an investment in the professional development of interns. The goal is to ensure that interns are well-equipped for future challenges.

Nvidia Careers: More Than Just a Job

Nvidia offers more than just a job to its employees; it provides a front-row seat on the journey into the future of technology. Nvidia stands as a pillar of innovation with its vast opportunities in hardware, graphics, gaming, machine learning, and computer science. Nvidia careers serve as a launching pad for talented workers who aim to redefine the technological landscape. Whether through full-time positions or internships, joining Nvidia means contributing to a legacy of breakthroughs and becoming part of a global community dedicated to pushing the boundaries of what's possible.
Learn more about NVIDIA Corporation
Size
22,473 employees
Market Cap
$350.4 billion
Industry
Manufacturing & Automotive
Net Income
$4.3 billion
Founded
1993
5 Year Trend
+31.3%
Revenue
$16.6 billion
NASDAQ
NVDA
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at NVIDIA Corporation

More Enterprise Technology Jobs

Find similar Senior Customer Program Manager - AI Platform jobs:

NationwideSanta Clara, CA