The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance!
Veeva is looking for senior system implementation experts to join the Professional Services team and lead implementations of our Vault Safety solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.
As a key member of our Professional Services team, the Senior Consultant - Safety & PV SME will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.
This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do - Lead life sciences customers in the rapid configuration and implementation of Vault Safety
- Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
- Mentor project team and junior consultants
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement lifecycle
- Assist presales/sales teams in defining scope, cost, and estimations
Requirements - 8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
- Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions for PV such as Oracle, Empirica, Commonwealth, or RxLogix solutions
- Self-starter and motivated individual with the proven ability to work independently in a fast-paced environment
- Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
- Ability to quickly understand customer requirements and create corresponding solution designs
- Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Proven experience defining global business processes for safety
- Good understanding of global regulations and related business processes
- Excellent verbal and written communication skills
- Ability to thrive in an ambiguous / start-up environment as the business develops and scales
- Ability to travel up to 50%
- Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Nice to Have - Life Science, computer science, or related degree
- Hands-on implementation experience with safety databases like ARISg or ARGUS
- SaaS/Cloud experience
- Experience in demonstrating software applications in product pre-sales
- Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)
Interviewing with VeevaWe value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits - Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation - Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote #LI-MidSeniorVeeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it's best for you.
