POSITION OVERVIEWDo you enjoy turning complex operational challenges into practical solutions? Would you like to use your expertise to support entrepreneurs and make a direct contribution to the growth of their businesses?
As a
Senior Business Advisor, Operations, you will help small and medium-sized businesses improve their operational performance and transform their organizations. You will lead both standard and customized consulting engagements, combining your expertise, your understanding of the realities facing SMEs and a strong results-oriented approach.
At BDC, your expertise will directly contribute to helping Canadian businesses become more productive, efficient and ready for what comes next.
CHALLENGES TO BE METYour role will be
strategic, hands-on and closely connected to entrepreneurs. You will have the opportunity to:
- Lead consulting engagements from start to finish, including both standard mandates and solutions tailored to specific business needs.
- Support clients through operational efficiency and operational excellence initiatives, including:
- operational assessments;
- plant layout optimization;
- business process improvement and optimization.
- Turn your findings and analyses into practical, actionable recommendations that create measurable value for SMEs.
- Lead projects while effectively managing scope, budgets, timelines, objectives and the quality of project deliverables.
- Serve as a subject matter expert in operational efficiency, share your expertise and stay current on market trends, emerging technologies and operational best practices.
- Contribute to the continuous improvement of our consulting solutions, approaches and tools.
- Support business development activities by conducting client needs assessments and contributing to tailored proposals.
- Work closely with client partners to transfer knowledge, foster solution adoption and identify additional opportunities to support their businesses.
- Contribute to outreach and marketing initiatives that promote our consulting services.
WHAT WE'RE LOOKING FOR- Bachelor's degree in business administration, industrial engineering, operations management or a related field.
- At least 10 years of consulting experience, ideally within a consulting firm.
- Strong experience in:
- operational efficiency;
- operations optimization;
- Lean methodologies;
- Six Sigma practices.
- Deep expertise in operational excellence and business transformation.
- Ability to develop practical, results-oriented solutions adapted to the realities of SMEs.
- Strong strategic advisory and consulting capabilities.
- Demonstrated experience managing and delivering consulting engagements.
- Excellent project management skills.
- Strong communication, facilitation and presentation skills.
- Proven ability to build strong relationships and engage diverse stakeholders.
- High emotional intelligence and a collaborative approach.
- Strong client orientation and commitment to delivering concrete, measurable value.
- Professional fluency in French and English, both written and spoken.
- Availability to travel within the region.
PREFERRED QUALIFICATIONS- An MBA or relevant professional designation is considered an asset.
- Experience in the following areas is highly desirable:
- supply chain management;
- operations digitalization and artificial intelligence;
- robotics and automation;
- ERP, MES, MWS and other operations management systems.
