Minimum 3 years in wealth management or related field
Strong attention to detail
Excellent client service skills
Self-starter with project ownership
Proficiency in Excel, Word, Outlook, Salesforce, PowerPoint
Responsibilities
Cultivate and enhance client relationships through active communication
Prepare client meeting materials and financial analyses
Coordinate investment deployment and portfolio rebalances
Maintain client engagement records in management systems
Serve as a subject matter expert on client service processes
Review and resolve client inquiries and operational tasks
Manage onboarding of new client accounts including documentation
Benefits
Flexible work environment
Support for personal and professional growth
Culture of community and client support
Full Job Description
The Senior Associate enhances the client experience by providing exceptional client service through operational support to one or more Wealth Advisors. Senior Associates work in a complex, team-oriented, and fast-paced environment to deliver comprehensive investment and wealth strategies to clients. Lido Advisors offers a flexible work environment, supports personal and professional growth, and embraces a culture of supporting each other, our communities, and our clients.
Duties and Responsibilities:
Cultivate and enhance new and existing relationships with active communication with clients, processing client requests, and resolving inquiries.
Prepare for client meetings by collecting financial information, completing various financial analyses, and creating presentation materials for meetings.
Coordinate the deployment of investments for client allocations and portfolio rebalances to include executing and reconciling trades as directed by Senior Wealth Managers.
Maintain and track prospect and client engagement in the relationship management system.
Act as subject matter experts for all client service-related processes and systems, and promote best practices for junior team members.
Review and facilitate resolution of client inquiries and operational items.
Assist Wealth Advisors Team in preparing allocations and coordinating investments according to the firm's and strategy stated guidelines.
Manage the onboarding of new client accounts, which includes collecting required documents and client information through in-person meetings or on calls with clients.
Prepare and process complex alternative investment paperwork with a high level of accuracy.
Liaise with custodian partners and internal departments.
Support the team's overall strategy by preparing regular or ad hoc reports, marketing, and other materials for client meetings.
Requirements
Bachelor's degree.
Series 65 or 66 required or must be attained within the timeframe determined by manager.
Minimum of 3 years serving wealth management clients or other relevant industry experience.
Strong attention to detail.
Takes ownership of all aspects of client engagement.
Self-starter who actively sees projects through to completion while maintaining a high level of communication with team members.
Exceptional interpersonal and client service skills.
Ability to organize, prioritize, manage multiple tasks and keep team apprised on open items.
Experience with Excel/Word/Outlook/Salesforce/PowerPoint, with an emphasis on Excel.
Ability to adapt to a rapidly changing and fast-paced business environment.
Proven ability to operate effectively and work under pressure with tight deadlines.
The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The range below is an estimate and may be modified in the future.
