Two Sigma Investments, LLC

Client Services Manager

Two Sigma Investments, LLC$125K — $200K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in investor relations or account administration
  • Strong understanding of industry standards and innovative technologies
  • Experience in leading and mentoring teams effectively
  • Excellent communication and presentation skills
  • Proficient in managing a diverse workload with a client-first mindset
  • Must obtain Series 3 license within six months of hire (sponsored)

Responsibilities

  • Provide excellent client service to investors and manage inquiries related to funds
  • Collaborate with cross-functional teams and fund administrators to enhance capabilities
  • Lead initiatives to improve CRM, data integrity, and client portal functionality
  • Manage workflows for capital activities including subscriptions and redemptions
  • Implement technology-driven strategies to enhance investor services
  • Maintain brand standards and operational governance frameworks

Benefits

  • Fully paid medical and dental insurance for employees and dependents
  • Competitive 401k matching contributions
  • Employer-paid life and disability insurance
  • Onsite amenities including gyms, wellness activities, and casual dress employee perks
  • Tuition reimbursement and funding for conferences and training
  • Generous vacation and unlimited sick leave policies
  • Flexible hybrid work environment with home office budget
Full Job Description
Position Summary

Two Sigma is seeking a motivated and meticulous Investor Relations professional to join the Client Services team in New York reporting to the Global Head of Client Service. The ideal candidate will possess strong communication, analytical and organizational skills to effectively balance a broad set of responsibilities, with the opportunity to lead and mentor associates. The Client Services Manager will work closely with those focused on sales and relationship management internally, and engage frequently with investors externally. The day-to-day includes operating and optimizing the client platform in support of the investment management business.

You will take on the following responsibilities:

  • Deliver a first-class client experience to current and prospective investors when addressing firm and fund related inquiries, managing production and distribution of investor-facing materials, and overseeing capital transactions
  • Collaborate with cross-functional business partners and fund administrators to ensure all underlying capabilities are not only robust but meticulously integrated and presented
  • Own initiatives that include investing in our CRM, data integrity, client portals, and feature adoption as part of the operational backbone for the investor business
  • Process, reconcile, and further capital activity workflows in connection with subscriptions, redemptions, and transfers
  • Suggest, promote, and champion strategic initiatives that drive efficiency and enhance personalization of investor services through use of AI and other technology-powered solutions
  • Serve as a steward of the Two Sigma brand and set quality standards, build operational principals and uphold governance frameworks


You should posses the following qualifications:

  • 8+ years of professional experience in investor relations, client onboarding, operational due diligence or account administration
  • Proficiency with IR standards and industry trends with a deep curiosity about process improvements and emerging technologies
  • Experience leading or mentoring associates as well as operating efficiently, strategically, and independently
  • Sharp communication and presentation skills and acute attention to detail
  • Ability to balance a multifaceted workload and exercise good judgement across a variety of requests with a client-first approach
  • Series 3 license required within six months of hire (Two Sigma will sponsor)


You will enjoy the following benefits:
  • Core Benefits: Fully paid medical and dental insurance premiums for employees and dependents, competitive 401k match, employer-paid life & disability insurance
  • Perks: Onsite gyms with laundry service, wellness activities, casual dress, snacks, game rooms
  • Learning: Tuition reimbursement, conference and training sponsorship
  • Time Off: Generous vacation and unlimited sick days, competitive paid caregiver leaves
  • Hybrid Work Policy: Flexible in-office days with budget for home office setup


The base pay for this role will be between $125,000 and $200,000. This role may also be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans and 401(k) contributions. Discretionary bonus can be a significant portion of total compensation. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience.

About Two Sigma Investments, LLC

Two Sigma Investments is a quantitative investment management firm that uses data science and technology to identify investment opportunities. The company's solutions are designed to help investors make better decisions and generate higher returns. Two Sigma Investments offers a range of products, including hedge funds, private equity, and venture capital. The company was founded in 2001 and is headquartered in New York City.
Learn more about Two Sigma Investments, LLC
Size
1,500 employees
Industry
Founded
2001

Similar Jobs

More Jobs at Two Sigma Investments, LLC

More Finance & Insurance Jobs

Find similar Client Services Manager jobs: