2+ years of experience in account management, sales operations, or merchandising, preferably in juvenile or consumer products
Strong analytical skills with proficiency in Excel or Google Sheets and BI tools
Proven ability to manage product launches and projects across teams
Experience translating business data into actionable insights
Excellent written and verbal communication skills
Strong organizational skills with a focus on follow-through
Interest in AI, business intelligence, and workflow automation
Responsibilities
Track sales and spending performance across key categories
Provide actionable recommendations based on sales data
Maintain accurate reporting for sales performance reviews
Manage new item trackers for upcoming product launches
Prepare post-mortem reports and drive follow-through on action items
Serve as account manager for new category accounts on major platforms
Support the development and launch of new product categories and partnerships
Track progress of Business Intelligence projects and improve team workflows
Benefits
100% of health, dental, and vision insurance premiums covered
Flexible PTO for work/life balance
Company matching 401(k)
Vacation reimbursement and wellness subsidy programs
Tuition reimbursement
Matching charitable donations to nonprofits
Free company swag and employee discounts on products
Full Job Description
Role Summary
We're looking for a Senior Account Manager to join our Sales team at Million Dollar Baby Co. In this role, you'll serve as the connective link between Sales, Merchandising, and Brand, helping keep business performance on track, coordinating new product launches, and managing key accounts across emerging categories.
You'll play an important role in tracking sales and spending performance, maintaining accurate reporting, and translating business data into actionable recommendations. You'll also support the development and launch of new categories and partnerships while helping the team improve its workflows through AI and business intelligence initiatives.
The ideal candidate is analytical, highly organized, and comfortable managing multiple priorities in a fast-paced environment. You should be someone who can turn data into meaningful insights, keep projects moving forward, and identify opportunities to improve how the team works. What You'll Be Doing
Reporting and Sales Performance
Track sales and spending performance for LL1, LL2, and LL4, including brand-driving and Specialty categories.
Provide clear commentary and actionable recommendations with every report, translating data into meaningful business insights.
Maintain accurate and timely reporting to support sales performance reviews and decision-making.
Launch Tracking and Project Management
Maintain new item trackers, with a focus on upcoming launches across all new categories.
Prepare post-mortem reporting inputs and help drive follow-through on key action items.
Monitor launch timelines, identify potential delays, and coordinate with relevant teams to keep projects on track.
Account Management
Serve as the account manager for new category accounts, including marketplace-style platforms such as Nordstrom, Faire, Bloomingdale's, and Collective.
Maintain strong working relationships with account partners and internal stakeholders.
Support account performance tracking and ensure key account-related activities and deliverables are completed on time.
Licensing and Partnership Support
Support the development of new product categories and the launch of new partnerships.
Assist with partnership documentation, business projections, and related planning materials.
Take ownership of project management and cross-functional coordination once partnerships move into the launch phase.
AI and Business Intelligence Support
Track the status and progress of Business Intelligence (BI) sprint projects.
Build, maintain, and improve team workflows to support efficiency and process consistency.
Assist with project intake and coordination of AI and BI initiatives.
Who you are
Analytical and detail-oriented, with the ability to interpret data and turn findings into clear business recommendations.
Highly organized and proactive, with strong project management skills and the ability to manage multiple priorities.
A strong communicator who can collaborate effectively with Sales, Merchandising, Brand, and cross-functional teams.
Comfortable working in a fast-paced, test-and-learn environment where priorities may shift.
Solutions-oriented, with the ability to identify process gaps and recommend improvements.
Curious about technology, AI, and workflow automation, with an interest in finding smarter ways to work
What You Bring to the Table
2+ years of experience in account management, sales operations, or merchandising, ideally within the juvenile, furniture, home, or consumer products industry.
Strong analytical skills and proficiency in Excel or Google Sheets, with experience using BI tools.
Demonstrated ability to manage product launches, trackers, and projects across multiple teams.
Experience translating business data into actionable insights and recommendations.
Excellent written and verbal communication skills, with the ability to provide clear and concise reporting commentary.
Strong organizational and follow-through skills, with the ability to keep projects and action items moving.
Interest in AI, business intelligence, and workflow automation.
Bachelor's degree preferred, or equivalent practical experience.
California pay range
$85,000-$105,000 USD
Our Benefits:
100% of your health, dental and vision insurance monthly premiums paid by us!
Flexible PTO because we respect the need for work/life harmony
Company matching 401(k)
Vacation reimbursement and wellness and enrichment subsidy programs
Tuition reimbursement
Matching charitable donations to the nonprofit organization of your choice
Free MDB Co. swag + generous employee discount on products
