10+ years of SAP program management experience with a focus on governance and risk management.
Proven track record of managing C-suite relationships in complex SAP delivery programs.
Hands-on experience with SAP delivery tools such as ALM, LeanIX, and Signavio.
Familiarity with AI practices, including quality evaluation and automation adoption.
Certifications in SAP project management or change management; English fluency required, French preferred.
Responsibilities
Set and own the delivery strategy and governance for SAP programs.
Lead Steering Committees and Business Reviews at the executive level.
Manage and resolve stakeholder conflicts, risks, and issues effectively.
Oversee program financial performance, balancing profitability with quality.
Identify and drive account growth opportunities in services and license sales.
Benefits
Opportunity to lead SAP delivery for major enterprise accounts in North America.
Direct impact on program outcomes and market positioning for SAP.
Work within a team that values accountability and communication.
Engage with C-suite executives and shape strategic decisions.
Full Job Description
Job Description
What you'll Bring
You bring enterprise delivery leadership and the executive presence to engage at program level. You have led teams of project managers and delivery partners across complex, multi-workstream SAP programs. You plan with precision and execute consistently - keeping programs on track across their full lifecycle. You navigate stakeholder conflict with clarity - finding common ground and keeping delivery on course. A degree in business or project management, or equivalent experience, supports your profile.
10+ Years of SAP program management experience covering governance, financial accountability, and risk management across multi-year SAP programs.
A track record of owning C-suite relationships across SAP's most complex delivery programs.
Hands-on knowledge of SAP delivery tools - Application Lifecycle Management (ALM), LeanIX, Signavio, and Agile methods.
Hands-on agentic AI practice - evaluating outputs for quality, driving adoption, and applying AI-assisted automation.
Certifications in SAP project management, change management, or AI - English fluency required; French bilingualism preferred.
What you'll Build
In this role, you own SAP delivery for some of North America's most complex enterprise accounts. You hold full accountability for program outcomes - from delivery strategy to financial performance. Your role spans executive relationship ownership, program portfolio governance, and SAP business development. You set the standard for how delivery gets done.
Set and own delivery strategy, program governance, and quality frameworks across the full program lifecycle.
Lead Steering Committees and Business Reviews at C-suite level - keeping stakeholders accountable to program commitments.
Manage stakeholder conflict, risks and issues - resolving disagreements across SAP, customer, and partner teams and mitigating risks and issues
Own program financial performance - balancing profitability with delivery quality and long-term customer outcomes.
Lead account growth - identifying commercial opportunities and supporting services and license sales cycles.
Where you Belong
The Northeast-Canada US Market Unit delivers SAP programs for North America's most complex enterprises. You operate at a level where your judgement carries weight and your impact is direct. This team values rigorous accountability, direct communication, and a commitment to delivery excellence. At this level, you shape program outcomes and help grow SAP's position in the market.
