Sales Director, US

Heidi Health

$120K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of healthcare sales experience, including 2 years of team leadership.
  • Proven track record in selling AI, clinical software, or workflow solutions to mid-market health systems.
  • Experience in pediatrics or primary care sales is an advantage.
  • Strong understanding of regulated healthcare including compliance and procurement processes.
  • Ability to balance fast-paced sales strategies with enterprise-level precision.
  • Focus on results, valuing closed deals and team performance over previous brands worked with.

Responsibilities

  • Own a North American vertical and develop a revenue plan for $14M+ ARR.
  • Build and lead a high-performing sales team focused on mid-market health systems.
  • Lead strategic sales initiatives while serving as a player-coach in year one.
  • Communicate the full Heidi product vision to key healthcare leaders.
  • Convert PLG leads into enterprise contracts, collaborating with marketing and product teams.
  • Establish sales operating rhythms and maintain accurate forecasting and pipeline standards.
  • Work closely with global go-to-market leadership and report directly to the GM, US.

Benefits

  • Generous healthcare, dental, and vision coverage, with over 90% paid by the company.
  • 401k plan with a 3% match.
  • $100 monthly wellness budget called the Healthy Heidis.
  • Annual learning and development budget of $700.
  • Recharge Days for rest after major project pushes.
  • Attractive equity options in a fast-growing startup.
  • Opportunity to make a significant global impact within a leading healthtech company.
Full Job Description
Sales Director

North America

Heidi Health • New York, NY • In-Office

What You'll Do

This is the rare sales role where the wind is already at your back. PLG is bringing signal every day. Marketing is generating air cover. Doctors love the product. Your job is to convert that into enterprise revenue and build the team that turns the next $14M ARR into the obvious next slice of a $97M business.
  • Own one of Heidi's North America verticals end-to-end - pediatrics, primary care, or an adjacent specialty - and the revenue plan that takes it to $14M+ ARR.
  • Build the team that gets you there: hire, ramp, and coach a squad of AEs selling into mid-market health systems.
  • Personally lead strategic deals; carry a bag in year one as a player-coach.
  • Sell the full Heidi product vision - an AI Care Partner that transforms clinical operations - to CFOs, hospital administrators, and clinical leaders who may only know Heidi as a scribe.
  • Convert our PLG funnel into paid enterprise contracts, partnering closely with marketing and product to compound the signal we already have.
  • Establish operating rhythms, forecasting discipline, and pipeline standards that let the team move fast with precision.
  • Report directly to the GM, US and work in close collaboration with the global GTM leadership team.

What We're Looking For
  • A commercially credible sales leader who can recruit, grow, and coach a high-performing team - and still close the room on a complex enterprise deal.
  • 7+ years of healthcare sales experience, with at least 2 years leading a sales team. Bonus if you've scaled an org from early traction through $10M+ ARR.
  • Proven experience selling AI, clinical software, or workflow products to mid-market health systems; pediatric or primary care relationships are a strong plus.
  • Deep familiarity with the realities of selling into regulated healthcare - compliance, security review, and procurement cycles don't surprise you.
  • A bias for velocity paired with the discipline enterprise healthcare demands - you know when speed wins and when precision matters more.
  • We care less about the logos on your resume and more about the deals you've closed, the teams you've built, and how you think under pressure.

Other Things to Know
  • This role is in-office in New York - we believe in the energy and focus of being in the room together.
  • The scope is real: North America is a $22M ARR business on its way to $97M, and your vertical is a meaningful slice of that.
  • Year one is a player-coach role. If carrying a quota while building a team doesn't sound energizing, this isn't the seat.

The Way We Work
  1. Live Forever - We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence - even when it's uncomfortable.
  2. Practice Ownership - Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
  3. Move Fast, Fix Faster - The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace - Heidi never goes down.
  4. Get Better - The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity over cleverness.

Why You Will Flourish With Us
  • In office with the rest of sales and CS to create a culture of winning
  • Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi
  • 401k with 3% match
  • $100/month Healthy Heidis budget
  • $700/year learning & development budget
  • Recharge Days after major pushes
  • Significant equity in a rocketship
  • The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups

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